Horse Trailer World - Trailer Talk
Exiss Trailer

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mingiz

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Subject : Exiss Trailer
Posted : 2007-03-30 5:00 AM
Post #58044

Has anyone read or heard about this? http://www.hdcappaloosas.com/exiss.html
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SHMANN

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 6:59 AM
Post #58046 - In reply to #58044

If that's real,it's unimaginable that a roof would give way so easily. 
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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:03 AM
Post #58047 - In reply to #58044

I don't own an Exiss so I really have no dog in this fight, So with that being said, look at the piece that is flapping it is dented pretty good, it can't get dented now because no support to allow a dent. So the dent came from something(horse head) hitting it. The claim says the horse just kind of popped up to look around. I say he reared up pretty hard to cause that dent. Still shouldn't have torn, but not quite like the claim.
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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:08 AM
Post #58049 - In reply to #58046

It looks real.  A combination of unfortunate events.

The horse rears, his head hits at the edge of the vent opening.  Like a chip bag with a nick, the aluminum tears at the vent. 

I wouldn't blame the trailer.  Aluminum is light, but its tensile strength is less than steel's.  The broom handle comment is uncalled for.


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mingiz

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:24 AM
Post #58050 - In reply to #58049

I agee with you on that. Besides aren't the vents in the middle of the trailer? Mine are...How did a horse just pop his head over the divider and hit the vent?
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horsey1

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:59 AM
Post #58052 - In reply to #58044

Shouldn't have happened, but every mfgr. I know of uses the same exact roof- a skin of .040". Sundowner, Exiss, Sooner, Platinum, Silverlite, & more. So maybe if your going to crucify, it should be everyone that uses the same roof. Like Hosspuller said, it can happen.
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farmbabe

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 8:30 AM
Post #58054 - In reply to #58044

We are getting one side of the story. Heck, we don't even know if the story is true- urban legends abound online. Call me a cynic but this story doesn't make sense........
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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 8:46 AM
Post #58055 - In reply to #58044

What horsey1 said - every trailer manufacturer uses the same roof. (.040 aluminum skin) If this is a problem why haven't we heard it before?


I agree that we're only getting one side of the story.

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halfpass

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 9:33 AM
Post #58059 - In reply to #58044

A lot of them don't use the same roof...Silver Star, 4 Star, high end Merhow, a lot of them have thick insulation between your horse and the roof. Maybe the same mil thickness, but at least some of the companies will insulate to give you a lot more forgiveness if a horse pops up.
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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:03 AM
Post #58067 - In reply to #58044

I'm a cynic too. I just bought a 06 Event model 3 horse slant with living quarters. I had a roof issue and had been up WALKING around on it. From edges to the center looking for a leak. Although now that it's fixed i have no reason to go up there (thank you so much 'the trailer mart' in Bakersfield, I'll be a customer for life!) I felt comfortable and never felt as i would fall through.

 

I think this is just a unfortunate event. Plus, as someone mentioned the vents are in the middle, when the front of my horse's head which is in the front pops his head up... His head remains on the front of his body and on the side of my trailer where I tied him.

If he hops/jumps/rears/ throws a fit without being tied (which would be MY fault for not tying him) I could see a very big fit doing that jumping up numerous times. I mean, something's gotta give.


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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:05 AM
Post #58068 - In reply to #58044

I realize I sound somewhat heartless so to the person that actually had the misfortune of this happening to I'm sorry it did. that had be a scarey circumstance that I would wish on noone. I'm glad that your horse came out of it alright.

And me being on the top of my trailer - I'm 300 Lbs. So I tested it


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:23 AM
Post #58070 - In reply to #58044

That's my website that is being referenced and my horse that did it.  That trailer is sitting here in my yard.  It most certainly is true....every word.  Going public with this was an absolute last resort - I have given Exiss every opportunity to stand behind this trailer that is less than one year old.  The horse being hauled is a seasoned hauler and I stood right there watching it happen.  Someone said the broom handle comment is uncalled for - ahhhh perhaps if it was untrue but I can assure you, that is no exaggeration.  I have lost count of the number of people who have examined this trailer in person and EVERY ONE of them has agreed - a Pepsi can would be about as safe.  I see some speculation on here about the placement of the vents and where a horse's head would hit when it pops up - Ummmm....when a horse goes up, they go back as well, hence the point of contact with the roof - it is how the horse is built.  He was tied, the divider was closed, he is a laid back animal.  NO HORSE IS SAFE IN A TRAILER BUILT LIKE THIS......PERIOD. 
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headhunter

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:25 AM
Post #58072 - In reply to #58044

I was getting on to the chat forum this morning to post the link to this Exiss trailer incident and see somebody beat me to it.   As for whether the how and why are true, I don't care how hard a horse rears up, I don't want to worry about it putting its head through the roof.   While I am not trailer shopping, it would certainly concern me to hear this story if I was looking at an Exiss Sport trailer.   A search of threads on this site discussing Exiss Sport model trailers will show others have had concerns with the thinkness of the sheet metal. 
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:36 AM
Post #58074 - In reply to #58044

Since I'm the one who started all this, I'll play devil's advocate as it is pretty apparent that there are folks who think this horse must have really blown up.  If you know me and know the horse, or you were the person I was talking to when this incident happened, you know every word of this story is true.  I'm not suing Exiss - my horse ended up with a minute scrape out of this.  But, I will make absolutely sure that I tell everyone who may ever haul in one of these to check it over top to bottom.

But, for argument's sake, lets just say your horse does pitch a holy fit and hits the roof - do you think that should immediately create a skylight???  I've hauled hundreds of horses over thousands of miles over the years in a variety of horse trailers.  Some of those horses certainly behaved badly.  Never had one put a hole in a trailer before!  How would this trailer hold up in an accident?  If you haul horses, do you consider the roof to be a stress point?  (FYI Exiss does not - feel free to call their warranty department and ask.  Then ask if any damage done by a horse would be covered....the answer is no)


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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:52 AM
Post #58078 - In reply to #58074

Originally written by hdcapps on 2007-03-30 11:36 AM

But, for argument's sake, lets just say your horse does pitch a holy fit and hits the roof - do you think that should immediately create a skylight???  

  How would this trailer hold up in an accident? 

1. I think he hit it right where he needed to to do the damage that he did, see above about the potato chip bag with a nick in it.

2. I have seen a few trailers that have been in accidents, none of them fared very well.


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:01 PM
Post #58080 - In reply to #58070

Originally written by hdcapps on 2007-03-30 10:23 AM

That's my website that is being referenced and my horse that did it.  That trailer is sitting here in my yard.  It most certainly is true....every word.  Going public with this was an absolute last resort - I have given Exiss every opportunity to stand behind this trailer that is less than one year old.  The horse being hauled is a seasoned hauler and I stood right there watching it happen.  Someone said the broom handle comment is uncalled for - ahhhh perhaps if it was untrue but I can assure you, that is no exaggeration.  I have lost count of the number of people who have examined this trailer in person and EVERY ONE of them has agreed - a Pepsi can would be about as safe.  I see some speculation on here about the placement of the vents and where a horse's head would hit when it pops up - Ummmm....when a horse goes up, they go back as well, hence the point of contact with the roof - it is how the horse is built.  He was tied, the divider was closed, he is a laid back animal.  NO HORSE IS SAFE IN A TRAILER BUILT LIKE THIS......PERIOD. 

Bridget: Welcome to the forum ... 

A  point of discussion: Would you feel the same if your horse had kicked the sides or doors of the trailer?  Is the stall of poor quality if the horse chews the boards like a beaver?  Is the fence poor quality if the horse is chased through it by the other horses?

In twenty years of horses, I've learned that horses can do amazing things to hurt themselves.   No one can or wants to build anything, much less purchase... trailer, barn or pasture, resistant ... No ... horse "Proof" to the destructive capabilities of every horse. 

It is unfortunate your trailer is damaged.  Be glad your horse was unhurt.  It could have been much worse.  I've had to extricate a dead horse from a trailer.  I don't believe Exiss is responsible for repair of your trailer any more than the rope maker is responsible for the busted halters I own.  The horse acted in an unusual manner.  If your horse is a rearing fool, it is your responsibility to respond to him with training, head bumper, reinforced roof, etc.   Not everybody wants an armored trailer roof.

Your postings "Going Public" is an act of extortion toward Exiss in my opinion.

(disclaimer:  I have no connection to Exiss.  I do have another brand trailer with a similar bare aluminum roof)


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:08 PM
Post #58081 - In reply to #58044

You are right about how trailers hold up in an accident. I guess that if I was in an accident with a trailer, I would prefer it be in a trailer that doesn't rip open "like a potato chip bag" as this one did. The roof is paper thin. Where the horse made contact with it isn't the point - the vent is not reinforced - the entire roof is flimsy.
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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:11 PM
Post #58082 - In reply to #58070

Originally written by hdcapps on 2007-03-30 9:23 AM
I see some speculation on here about the placement of the vents and where a horse's head would hit when it pops up - Ummmm....when a horse goes up, they go back as well, hence the point of contact with the roof - it is how the horse is built.

Well with all due respect; we went from him peeking his head over the divider to see what's going on to how a horse is built when they are rearing. I was under the impression the horse was as stated peeking his head over the divider. Now that I see he went up; obviously the placement would be right where he hit.

Maybe i just tie my horse too tight but, I don't think the top of my horse's head could even hit the trailer roof the way he is tied. Please someone w/ experience if i am doing it wrong to let me know.


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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:13 PM
Post #58083 - In reply to #58044

Either way I'm sorry about your misfortune and thank the lord that it wasn't as bad as it should be (sharp aluminum and a blunt fleshy object through it...)
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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:19 PM
Post #58084 - In reply to #58059

Originally written by halfpass on 2007-03-30 9:33 AM

A lot of them don't use the same roof...Silver Star, 4 Star, high end Merhow, a lot of them have thick insulation between your horse and the roof. Maybe the same mil thickness, but at least some of the companies will insulate to give you a lot more forgiveness if a horse pops up.

That all depends on the model. Most trailers have a standard uninsulated roof... and a lot of them seem to have a model/option of an insulated roof. There are far more trailers that are uninsulated out there.

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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:22 PM
Post #58085 - In reply to #58080

 

Bridget: Welcome to the forum ... 

A  point of discussion: Would you feel the same if your horse had kicked the sides or doors of the trailer?  Is the stall of poor quality if the horse chews the boards like a beaver?  Is the fence poor quality if the horse is chased through it by the other horses?

In twenty years of horses, I've learned that horses can do amazing things to hurt themselves.   No one can or wants to build anything, much less purchase... trailer, barn or pasture, resistant ... No ... horse "Proof" to the destructive capabilities of every horse. 

It is unfortunate your trailer is damaged.  Be glad your horse was unhurt.  It could have been much worse.  I've had to extricate a dead horse from a trailer.  I don't believe Exiss is responsible for repair of your trailer any more than the rope maker is responsible for the busted halters I own.  The horse acted in an unusual manner.  If your horse is a rearing fool, it is your responsibility to respond to him with training, head bumper, reinforced roof, etc.   Not everybody wants an armored trailer roof.

Your postings "Going Public" is an act of extortion toward Exiss in my opinion.

(disclaimer:  I have no connection to Exiss.  I do have another brand trailer with a similar bare aluminum roof)

(I'm new on this forum so if I didn't do the quote thing right, I apologize!)  First, thank you for the welcome (sorry, I don't know your name!)

Those are fair questions.  I would be mortified if my horse was able to kick clear through a wall or door of the trailer.  Having said that, the force at the end of a kick is quite substantial and I don't believe would be nearly as shocking to me as the ability of a horse to put his poll through the roof, while tied (quick release knot), in a slant load with mere inches for wiggle room on either side.  Horses can inflict some incredible damage.  I own a breeding farm and average 20-30 head so I am well aware of what they can do.  If he was loose, raising h%ll and had some serious momentum going, well yes, I would expect him to do some damage.   While you don't know me, or my horse, rest assured he is not a "rearing fool"  That would require far more effort than he is willing to exert on any given day.  He has hauled countless times without incident and my horses have manners.  I would not count a horse popping up in a horse trailer as acting in an "unusual manner" - it is quite common. 

I stand to gain nothing from Exiss so extortion it is not.  The facts are the trailer is an Exiss Sport, there is a hole in the roof put there by a horse's head, and Exiss will not warranty it.  I have put the facts out there and folks can interpret as they wish.

 


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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:26 PM
Post #58088 - In reply to #58081

Originally written by hdcapps on 2007-03-30 12:08 PM

 Where the horse made contact with it isn't the point - the vent is not reinforced - the entire roof is flimsy.

This is the part you are not getting, where the horse made contact with the roof is exactly the point. Had the horse made contact in a part of the roof that was just smooth, all you would have had is a dent. The horses head made contact with either the vent, or it looks like right beside the vent. The roof already has a hole there, is was cut in it to put the vent in. It was already comprimised, that's why it ripped. JEEEZ!!!


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:28 PM
Post #58089 - In reply to #58083

Thank you (Jason?)  Yes, it could have been much worse and I am incredibly thankful for that.  Oh, and for the record, I have used the term "popped up" (not peeking over the divider) when referencing this as that is what he did.  He's a big boy - 15.3 so head clearance is not an issue but he is WIDE. 
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Paint Guy

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:30 PM
Post #58090 - In reply to #58052

Horsey1

I would like to correct you. Most of the trailer manufacturers do use .040 material in their roof's. However, Exiss and now Sooner use a slightly thinner .032 in their roof's and they have since the Event model debuted in 2000. And not to take a side, there have really never been any issues arise from this until now.

I sure would be scared to walk on that roof, though.

 

 


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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:34 PM
Post #58091 - In reply to #58089

Originally written by hdcapps on 2007-03-30 10:28 AM

Thank you (Jason?)  Yes, it could have been much worse and I am incredibly thankful for that.  Oh, and for the record, I have used the term "popped up" (not peeking over the divider) when referencing this as that is what he did.  He's a big boy - 15.3 so head clearance is not an issue but he is WIDE. 

Well then that was my play on words; sorry about that! I know what you mean as 'wide' and 'halter' bred horse; the horse I just bought's dad is that quarter horse  'Smooth Town'. Wanna talk about a stall hog... LOL


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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:37 PM
Post #58093 - In reply to #58090

Originally written by Paint Guy on 2007-03-30 10:30 AM

I sure would be scared to walk on that roof, though.

I'm affraid of heights so I did tread lightly; that and weighing 300 lbs I was wondering if I was going to the hospital over a 'movie stunt' like performance of falling through... LOL Although I have to say; it did hold me, I could tell when i walked between the metal joists but, at least in my trailer's instance there was no fatigue.


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halfpass

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 12:57 PM
Post #58097 - In reply to #58084

It is standard on Sidekick, 4 Star does not make an uninsulated roof (unless it is a stock type I don't know about), Shadow now insulates all but the Stablemate models, Merhow Verylite is insulated, and a bunch more. Trail-et and Hawk are fiberglas and much stronger (and cooler) than the bare aluminum. I doubt any of the high end fancier builders have bare aluminum either. It is a way to make the trailer CHEAPER to leave it "naked" and apparently even cheaper still if you make the aluminum thinner. Shame, shame. I would be steamed too.
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 1:04 PM
Post #58098 - In reply to #58044

If nothing else comes of this, I hope that it is an education for all.  It has been for me.  I guess I like my old steel trailer quite a bit more now!  lol  If we are all more aware of how our trailers are made we become better educated horse owners.  And that is what helps to keep our horses safe.  Regardless of what some believe my motives to be, it is really just that simple.  I do want to say that I have received countless private emails and 4 Star customers in general seem very, very pleased with their trailers and their service.  That is such a good thing to hear. 
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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 1:11 PM
Post #58099 - In reply to #58044

Oh it is a learning experience, I really was shocked! I'm thinking of going and getting some metal sheets, cutting the about 1'x1' and cutting holes in the middle then riveting them to the top side of the trailer to reinforce the vent areas.


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Jasondt2001

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:02 PM
Post #58101 - In reply to #58044

I must apologize to you; I was incorrect on something. I said that being properly tied the horse wouldn't be able to hit the ceiling in my trailer.
I was wrong. After thinking back I'm 6'4 and tying them i have to stretch to reach the tie. It's pretty far up there. If they had 1' of lead and were properly tied they could in fact hit the ceiling.

There's someone on this forum named Mr.Truck and as a last resort maybe you could PM him or he could even chime in on this post. I beleive that he is part of Universal Trailer and has helped some others out on here.


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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:03 PM
Post #58102 - In reply to #58090

Originally written by Paint Guy on 2007-03-30 12:30 PM

Horsey1

However, Exiss and now Sooner use a slightly thinner .032 in their roof's and they have since the Event model debuted in 2000.

Interesting information... I was not aware of this.
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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:08 PM
Post #58103 - In reply to #58085

Originally written by hdcapps on 2007-03-30 11:22 AM

(I'm new on this forum so if I didn't do the quote thing right, I apologize!)  First, thank you for the welcome (sorry, I don't know your name!)

Those are fair questions.  I would be mortified if my horse was able to kick clear through a wall or door of the trailer.  Having said that, the force at the end of a kick is quite substantial and I don't believe would be nearly as shocking to me as the ability of a horse to put his poll through the roof, while tied (quick release knot), in a slant load with mere inches for wiggle room on either side.  Horses can inflict some incredible damage.  I own a breeding farm and average 20-30 head so I am well aware of what they can do.  If he was loose, raising h%ll and had some serious momentum going, well yes, I would expect him to do some damage.   While you don't know me, or my horse, rest assured he is not a "rearing fool"  That would require far more effort than he is willing to exert on any given day.  He has hauled countless times without incident and my horses have manners.  I would not count a horse popping up in a horse trailer as acting in an "unusual manner" - it is quite common. 

I stand to gain nothing from Exiss so extortion it is not.  The facts are the trailer is an Exiss Sport, there is a hole in the roof put there by a horse's head, and Exiss will not warranty it.  I have put the facts out there and folks can interpret as they wish.

Bridget:  If you click on the quote button you'll get a message box.  If you type your message after the last bracketed quote it'll show up like this.

Originally written by hdcapps on 2007-03-30 11:22 AM

Going public with this was an absolute last resort - I have given Exiss every opportunity to stand behind this trailer that is less than one year old. 

When you wrote that... It sounded like you've asked Exiss to repair the damage.  Exiss refused saying it was "horse abuse"  lol ... and now you're "Going Public"

  That sounded very much like what other people have tried to use this forum for.  To publicly bash a trailer builder into submission.  I call that extortion.  If I mis- read your post, I apologize.

HWbar's posting on the vent reinforces my opinion on the proximate cause of the severe roof damage.

Stephen,  "the hosspuller for the camping trips"

 

 


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:10 PM
Post #58105 - In reply to #58101

Yeah, I'm only 5'1" so guess how much fun I have tying those off!  lol 
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:19 PM
Post #58107 - In reply to #58103

Hi Stephen

Ok - I'll have to get the hang of this quote thing (I fear you may have bitten off more than you can chew trying to explain it to me - I am computer illiterate!)  lol

Anyway, I do understand what you are saying and how this appears to you.  I did want Exiss to fix it, that is correct.  The repairs are covered under trailer insurance so I have that avenue and that's what we're doing.  But, I still firmly believe that the trailer is flawed and the problem was Exiss' to fix.  Such a thing should not happen.  Please remember, I did not post it to this forum - I stumbled on this forum today by  accident looking for trailer reviews.  I saw that the story had made its way here and responded.  I do not believe that a horse should be able to do this in any trailer, vent or no vent.  I don't think expecting a company to back a product and calling them on it publicly when they refuse is extortion.


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Spooler

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:30 PM
Post #58108 - In reply to #58044

Horses,  they are the biggest walking goofballs around. Looks to me like it's just part of having horses.  If you get in an accident with a trailer and it lands on the roof it's not going to hold up anyway.  How is the trailer manufacturer going to make a trailer horsey proof? No way to be done in my book. There would still be one horse that would manage a way to do something. No matter what brand trailer you have. Good thing your horse wasn't hurt.

I wouldn't expect Exiss to pay for my repair if my horse acted like a goofball and put it's head through the roof. The calmest horse in the world will sometimes act stupid.  That's just their nature. Posting it all over the internet I wouldn't do. I wouldn't want everyone to know my idiot horse reared in the trailer and put it's head through the roof.

 


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:39 PM
Post #58109 - In reply to #58107

Originally written by hdcapps on 2007-03-30 1:19 PM

Anyway, I do understand what you are saying and how this appears to you.  I did want Exiss to fix it, that is correct.  The repairs are covered under trailer insurance so I have that avenue and that's what we're doing.  But, I still firmly believe that the trailer is flawed and the problem was Exiss' to fix.  Such a thing should not happen.  Please remember, I did not post it to this forum - I stumbled on this forum today by  accident looking for trailer reviews.  I saw that the story had made its way here and responded.  I do not believe that a horse should be able to do this in any trailer, vent or no vent.  I don't think expecting a company to back a product and calling them on it publicly when they refuse is extortion.

Bridget .. We'll just agree to disagree on Exiss' responsibility.  I'm glad you have insurance on your trailer.  I don't have any on my trailer so I am reluctant to haul horses other than mine for this very reason. 

On a related topic... I would ask that you keep us informed on how the roof is repaired.  I'd like to know what are the methods used.  A whole new roof or patch. If a patch, maybe some pics and a description of the repair.  Someone,  sometime is going to have a hole in their roof that needs a repair.  That would add greatly to this site's wealth of information and utility.  (and satisfy my curiosity)


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:52 PM
Post #58110 - In reply to #58109

Will do.  I believe the entire roof will be replaced as it is one piece.  I will get photos when it is done.  I'm not quite sure if you could patch it but would be interested in seeing how that might be done as well, like you, out of curiousity.  Thank you for keeping this discussion adult - sometimes that is a challenge on these forums.  We can agree to disagree (I do it with my friends all the time)   I'll keep you posted.
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 2:55 PM
Post #58111 - In reply to #58108

With all due respect, "my idiot horse" didn't do anything shocking or awful so I have no qualms whatsoever making it public that he was able to install a sunroof with his poll.  I have nothing to hide.  If you think its peachy for your horse to put his head through your trailer roof, that is certainly your prerogative.  I, however, do not.
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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 3:54 PM
Post #58116 - In reply to #58044

Looking through the Exiss warranty, I don't see any mention of the actual sheet metal for the roof. Right or wrong, its no wonder they won't cover the damage. Even if we consider it as "not abuse" they have carefully worded their warranty to exclude it anyway.

Warranties come in two varieties... the kind where they spell out everything that is covered and they won't cover anything else or they will leave everything out and just say "its covered" (the "common sense " approach).

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farmbabe

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 5:09 PM
Post #58118 - In reply to #58044

I was just on the roof of my Exiss trailer last week fixing a problem with the antenna, I never felt like I was going to fall through the roof. Now I understand when stuff happens, we want to find someone to blame. But like has been said, horses do the darnest things that simply cannot be blamed on anything exception sh** happens. I would think that if this was a ongoing problem, we'd hear more horror stories of well behaved horses just popping their heads through a roof. You horse just happened to hit at the right spot, with the right amount of force. Why should Exiss pay for a accident unless you can prove there was a problem they knew about.If you sold a well behaved horse to someone who then got dumped from said horse and broke their leg- are you responsible?
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headhunter

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 6:21 PM
Post #58120 - In reply to #58118

Just curious, of the Exiss owners on this thread, how many of you have the Exiss Sport model?  I have never been up close and personal with any Exiss trailer, but I have heard the Sport model specifically uses much thinner sheetmetal than the other models and other trailers. 
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 6:26 PM
Post #58121 - In reply to #58118

Well, here's a thought.  Did it occur to those who are in favor of Exiss here that maybe you don't hear about this happening because maybe, just maybe, this particular trailer has a defect????  Is that a remote possibility????  Again, and I cannot say it enough, for those of you who think its perfectly acceptable for a horse to put its head through the roof of the trailer, hey its your choice.  I think more of my horses than that.
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ridinhigh

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 6:52 PM
Post #58124 - In reply to #58120

Originally written by headhunter on 2007-03-30 6:21 PM

Just curious, of the Exiss owners on this thread, how many of you have the Exiss Sport model?  I have never been up close and personal with any Exiss trailer, but I have heard the Sport model specifically uses much thinner sheetmetal than the other models and other trailers. 

I was wondering when somebody was going to mention that.  You get what you pay for. 


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:02 PM
Post #58125 - In reply to #58121

Originally written by hdcapps on 2007-03-30 5:26 PM

Well, here's a thought.  Did it occur to those who are in favor of Exiss here that maybe you don't hear about this happening because maybe, just maybe, this particular trailer has a defect????  Is that a remote possibility????  Again, and I cannot say it enough, for those of you who think its perfectly acceptable for a horse to put its head through the roof of the trailer, hey its your choice.  I think more of my horses than that.

 ... I just looked at your pictures again.  Every place where the roof sheet is torn, starts at a rivet in the flange of the vent.  That would suggest, the weakness is the vent location.  Without the vent, I believe you would merely have a dented roof.  Like I said before: a series of unfortunate events.


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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:37 PM
Post #58126 - In reply to #58125

Originally written by hosspuller on 2007-03-30 7:02 PM

Originally written by hdcapps on 2007-03-30 5:26 PM

Well, here's a thought.  Did it occur to those who are in favor of Exiss here that maybe you don't hear about this happening because maybe, just maybe, this particular trailer has a defect????  Is that a remote possibility????  Again, and I cannot say it enough, for those of you who think its perfectly acceptable for a horse to put its head through the roof of the trailer, hey its your choice.  I think more of my horses than that.

 ... I just looked at your pictures again.  Every place where the roof sheet is torn, starts at a rivet in the flange of the vent.  That would suggest, the weakness is the vent location.  Without the vent, I believe you would merely have a dented roof.  Like I said before: a series of unfortunate events.

I said that 5 hours ago.


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minebray

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 7:54 PM
Post #58130 - In reply to #58044

I have and use an Exiss Sport, it has given me very good service on several cross country trips and many many local ones.  It seems to me that the amount of force needed to open that roof is more than a simple "just trying to look over the divider" bump.  I have dents in my roof very similar to the ones in those pictures and I could feel the trailer move as I was driving down the interstate to the point of pulling over and checking for a bad wheel.  Looking at the pictures there are 2 dents that IMO approximate where the top of a horses head made impact.  The horse must have been tied rather long and reared rather hard to cause that amount of damage.  Hopefully you will get your trailer fixed and it is good to know there were no serious injuries
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SaraRides

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 9:29 PM
Post #58132 - In reply to #58090

You are correct in your statement..not all manufacturers use the same thickness aluminum in their roofs.  Maybe we, as horse owners, can't expect these guys to build armored tanks out there for our horses, but I tell you what, I sure do pay alot more attention to construction than ever before.

I met someone at a horse expo last weekend who told me that her horse kicked a whole in her tire and blew it out.....and guess what, it was from the inside of her trailer. Went right through the wheel well. Geesh. Horses kick. Manuf's know this and some of them build reinforcements right into their trailers.

Another gentlemen was telling us about his horse getting nervous backing out of his trailer and got his head all cut up in the roof vent. These are pretty "common" behaviors in horses...why shouldn't we expect manufacturers to "plan" for this?? I'm willing to pay a little more for it...as safety is my absolute 1st priority.

The Sport trailer by Exiss was put out in the market to provide a lower cost alternative to horse owners. I guess sometimes we get what we pay for?

Sara


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Kansashoss

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Subject : RE: Exiss Trailer
Posted : 2007-03-30 11:26 PM
Post #58137 - In reply to #58098

Originally written by hdcapps on 2007-03-30 1:04 PM

If nothing else comes of this, I hope that it is an education for all.  It has been for me.  I guess I like my old steel trailer quite a bit more now!  lol  If we are all more aware of how our trailers are made we become better educated horse owners.  And that is what helps to keep our horses safe.  Regardless of what some believe my motives to be, it is really just that simple.  I do want to say that I have received countless private emails and 4 Star customers in general seem very, very pleased with their trailers and their service.  That is such a good thing to hear. 

I agree.  The company and/or the dealership which sold you the 2006 trailer could have made the repair and kept you as a happy customer.  Instead, we are looking at photos of a less than a year old product with a defect or weakness and striking that product off our shopping list. 

Good luck with the repair or selling the trailer, though I'd do the latter. 


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Aspen West

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 7:57 AM
Post #58141 - In reply to #58044

We have hauled horses commercially and for ourselves since the early sixties in a variety of trailers. I agree horses have a knack for hurting themselves. In almost 50 yrs of hauling horses including TB and warmbloods we have NEVER EVER had a horse split a trailer roof open from hitting with their head.

I have a huge problem with Exiss statement that using the trailer to haul horses is misuse. What exactly are you supposed to use this horse trailer for then?

Horse trailer roofs and in general are not made equal BUT regardless they should be safe and made to withstand some horse abuse. Nearly every horse at some time is going to be a dink in the trailer - that is simply life and the law of averages. The bottom line is the trailer is reasonably new, still under warranty and this gal quite rightly expected them to stand behind their warranty. They haven't and if I was her - I would want the world to know that fact as well. Isn't that what forums are about?

Personally couldn't give me an Exiss, I borrowed one, used it, hated it - it was all over the road, loaded or empty and had a "tin box" feel to it.

As I said we haul horses commercially, currently using a Hawk 4 horse head to head that came with a 5 yr warranty and Hawk has gone above and beyond with the problems we've had over the years with it. It now has a million kilometers on it and we get to haul horses who are nasty, horses who have never been hauled, horses who have no manners, etc etc and I would and am going to buy another HAWK trailer. We bought this trailer from a gal who bought it new and never used it - warranty was transfered and honored with no problems at all.

So I guess the bottom line is you read Bridget's post --- if you believe she is lying - your choice and you chose to buy an Exiss trailer knowing their warranty is useless - fine - don't come back whining about it later on.

I think she has been honest about what happened and posted her bad experience with the Exiss trailer and their complete disregard to honor their warranty with such a stupid statement as using the trailer to haul horses is misuse so that others could avoid having problems with Exiss warranty.

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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 8:58 AM
Post #58143 - In reply to #58044

Its unfortunate that when you're buying a new trailer that you couldn't imagine anything going wrong with you tend to not put much emphasis on the warranty at the time.

Its also unfortunate that warranty coverage will be the first thing to make or break your long term opinion of a trailer.

This is why I keep a binder of every major trailer manufacturer's warranty terms. You would not believe how poorly most trailers are covered. Sure, a company might have a 2/6 warranty but it doesn't mean squat if there is a lot of fine print. Take a look sometime... I've seen everything from having to take the trailer back to the manufacturer, to voided warranties if you pull it with anything bigger than a one ton, to hitch to bumper warranties that don't cover anything important... and much more.

If this thread does nothing else, I bet more people will look at the warranty terms when they go to buy a trailer now.

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horsey1

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 9:00 AM
Post #58144 - In reply to #58044

As has been said- a series of unfortunate events at an unfortunate location- by the vent. But to give Exiss their due- it is probably the least expensive aluminum trailer on the market. No, its not a 4 Star. Heck, it isn't even an Exiss Event, nor a Sooner. And both of those products are built by the same company for more upscale and/or demanding buyers. And frankly- I think a commercial breeding operation deserves more than the "least expensive aluminum trailer money can buy". A company can build anything to suit anybody. But somewhere someone has to step up and accept responsibility for matching the product to the application. Maybe just maybe, a Sport isn't for everybody. Owner's fault, salesperson's fault, dealer's fault, manufacturer's fault??????
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Thibodeaux

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 9:11 AM
Post #58145 - In reply to #58044

From the research I have done on trailers resently, when your lucky enough to find a very educated dealer most trailers in the industry use an aluminum skin on their roof that is between .032 and .040.  I tend to agree with hosspuller in that this form of "dealer bashing" sounds like extorsion.  With that being said, I was driving to get breakfast this morning and a bug hit the windsheild of the truck and the windsheild cracked so I am going to see if Ford will warranty it. 

Ma'am do you own the trailer?  When you spoke to Exiss, I hope you didn't start off with the bashing and threats.  Cause that could be one reason your having difficulty, most people or companies do not like being thrown in a corner.

Just my 2 cents worth.  Hope all ends well for you.


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Aspen West

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 9:34 AM
Post #58146 - In reply to #58144

How many people do you know who know trailer specs and  understand them? I freely admit to being anal about horse trailers, crawl under them with a measuring tape etc but I am in the minority. Most people "Trust" the salesperson at the dealership help them purchase the best trailer for their needs. How many of those salepeople know the specs for the various trailers they sell?  At the QH Congress several years ago where there are literally hundreds if not thousands of trailers for sale, I talked to very few salesperson who knew their product well. Customer Service is fast becoming passe in our world and the customer suffers and not just buying horse trailers.

A customer purchases a product in good faith, based on their needs, based on what the salesperson tells them about the product. So if the product is made poorly - that is not the customer's fault, nor the salesperson - it is the mfg. JMHO


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Aspen West

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 9:47 AM
Post #58147 - In reply to #58145

Thibodeaux

If you are responding to my post - no I don't own the Exiss - wouldn't have one if they gave it to me and that was before I heard about this mess. I borrowed a friends one weekend and was horrified at how badly it pulled loaded and empty. It had a tin can feel to it.  And I agree with you, finding an educated trailer dealer is a rare find. Most I've talked to interestingly enough have been women.

I'm sorry but anyone who thinks that being told by a dealer that using your Exiss trailer to haul a horse is misuse and thinks that is fine ---- well, that is just beyond my understanding. I don't care if the horse reared up violently or as she said " put his head over the divider" -- that should not happen. A huge dent - yes - but a jagged hole - NO!!

We have a 2002 Duramax that is just not a good truck - short version. GM has refused from the get go to admit there was a problem, yet a year later extended the warranty on the injectors, improved the filter. So we painted LEMON OF THE YEAR on the truck in bright yellow. It has been seen coast to coast across North America and we have probably cost GM more than if they had simply fixed the truck.  So I am in full agreement with this lady, if Exiss refuses to honor their warranty - tell two friends who hopefully will tell two friends and the bonus is hopefully some one else's horse will not put it's head thru an Exiss trailer roof.

Liz


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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 9:57 AM
Post #58148 - In reply to #58044

I am not buying that all this damage happened as a result of a horse. I can see the large dent, with enough force, more than just a rear up, but I believe the aluminum was pulled away from the vent where it tore to add emphasis or exagerate the extent of damage for purposes of being exploited on forums such as this. I have dealt with some good dealers over the years and I don't know of a one that would cover this sort of damage under any knid of warranty or good will, even if I had the gall to ask them to. We are not getting the whole story here. SCAM.
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Ardly

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 10:39 AM
Post #58149 - In reply to #58044

Just like to say that I haven't seen an aluminum roof that I'd feel comfortable walking on and I'm just shy of 200#'s. Jasondt2001,I would love to have a roof made like your's,thats for sure!
Maybe one of the honeycomb style fiberglass roofs or one of the MUCH OLDER steel roofs from years gone by but not ANY of the present day aluminum skinned roofs that I'm familiar with. In my opinion they are not designed as such to handle heavy loads on top nor extreme pressures from below.Certainly not with roof supports spaced @ 2+ feet apart and skin thicknesses of .032 to  .040. Our horses have on a few occasions raised there heads abrubtly while in the trailer and luckily the only damage done was a few small dimple's in the skin. I have to agree that it appears as though that the horse hit one of the weakest points in this roof . It really shouldn't come as to much of a surprise as to the outcome considering where the horses head impacted the roof adjacent to the roof vent.Glad that he's ok knowing that it wouldn't have taken much more for the outcome to have been consideribly different.jmho,   Ardly

 

Edited

to clarify that allthough I wouldn't walk on my aluminum skinned trailer roof it isn't for fear that I'd fall thru, just that there would be damage done whether or not it was visible with a casual looking over(seperated seams,stress points etc.)
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MarkM

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 10:50 AM
Post #58150 - In reply to #58044

I have been selling Exiss trailers now for about 5 years. We have a huge service dept that works on all trailers and I have not seen this in all the years I have worked here or been involved in trailers. It IS NOT A PROBLEM with Exiss or ANYBODY ELSE!! It was a freak accident and if Exiss gives in to you to be nice and fix something that IS NOT under warranty than I would imagine other people would get wind of this and wonder why Exiss did not fix there non-warrantied problems! I would imagine there could be law suits that would follow!!!

I too had something hit my windshield last week and it did crack so I will be seeing Ford this week also to see if they will warranty it!

Also, if I saw a truck with a LEMON LAW sign on it for advertising it would not stop me at all at buying that manufacturer. I make my own decisions (good or bad).

Mark M in sunny California


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Thibodeaux

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 11:15 AM
Post #58153 - In reply to #58044

Aspen West~~The question if you own it was not intended for you and I apologize for not being clear.  The question was for the original poster Mingiz, Does she own the trailer?
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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 11:51 AM
Post #58156 - In reply to #58153

Originally written by Thibodeaux on 2007-03-31 10:15 AM

Aspen West~~The question if you own it was not intended for you and I apologize for not being clear.  The question was for the original poster Mingiz, Does she own the trailer?

Thibodeaux ... The trailer owner posts on the first page of this thread.  Her screen name is HDCAPPS.

 


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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 1:02 PM
Post #58157 - In reply to #58147

Originally written by Aspen West on 2007-03-31 9:47 AM

 So we painted LEMON OF THE YEAR on the truck in bright yellow. It has been seen coast to coast across North America and we have probably cost GM more than if they had simply fixed the truck. 

This tells a little about you, most people I see that have done something this extreme I don't give any thought to at all. I doubt you have even cost GM 1 new truck with your antics.


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Aspen West

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 2:09 PM
Post #58158 - In reply to #58157

No problem, I've been wearing my purple hat for years and could care less what any one thinks of my actions. My truck,my money and I do know of 3 people who decided not to buy a Duramax after talking to my husband.When people wait in parking lots for you to come out so they can talk to you, they too must have problems with GM.

I am a strong believer in customer service - GM is not - so this is my way of expressing my thoughts - I  have never said you or anyone else had to either like it or agree with it.

Have a nice day!

 


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Covert Cowboy

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 2:09 PM
Post #58159 - In reply to #58044

Injectors in a truck are a slightly different story. In that case the dealer is just trying to get out of a valid warranty claim (just like any other auto manufacturer these days). There is only black and white in the dealer's eyes case. If your truck is running then you have no problem (according to them). If the truck doesn't run, only then do you have a problem.

Assuming Exiss covered the roof in their warranty (which they don't... only the roof supports)... and assuming we deemed this something that should be covered under warranty then it should be replaced because it would be akin to the truck not starting. Its clearly obvious that there is a hole in the roof just like its clearly obvious that the truck isn't starting.

If your injectors are messed up but the truck still starts and they are covered under the warranty (which they are) then they should be fixed. But its not quite as black and white as the horse trailer issue is.

Now all of this is moot, anyway, because when this person bought the Exiss trailer they also bought the Exiss warranty. The warranty doesn't cover this even if we would consider as something that should be covered (I'm not saying it should or shouldn't be covered... I'm just saying it never would be covered). I don't think Exiss can be faulted here. Unless the dealership lied about the warranty it was clear what coverage was being sold. This model is a price point model. You can't have your cake and eat it too, unfortunately.
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MarkM

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 3:42 PM
Post #58161 - In reply to #58159

Originally written by Covert Cowboy on 2007-03-31 1:09 PM

Injectors in a truck are a slightly different story. In that case the dealer is just trying to get out of a valid warranty claim (just like any other auto manufacturer these days). There is only black and white in the dealer's eyes case. If your truck is running then you have no problem (according to them). If the truck doesn't run, only then do you have a problem. Assuming Exiss covered the roof in their warranty (which they don't... only the roof supports)... and assuming we deemed this something that should be covered under warranty then it should be replaced because it would be akin to the truck not starting. Its clearly obvious that there is a hole in the roof just like its clearly obvious that the truck isn't starting. If your injectors are messed up but the truck still starts and they are covered under the warranty (which they are) then they should be fixed. But its not quite as black and white as the horse trailer issue is. Now all of this is moot, anyway, because when this person bought the Exiss trailer they also bought the Exiss warranty. The warranty doesn't cover this even if we would consider as something that should be covered (I'm not saying it should or shouldn't be covered... I'm just saying it never would be covered). I don't think Exiss can be faulted here. Unless the dealership lied about the warranty it was clear what coverage was being sold. This model is a price point model. You can't have your cake and eat it too, unfortunately.

Very well said Covert Cowboy.

Mark M


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 6:29 PM
Post #58166 - In reply to #58148

Tx Vaquero

Sherlock Holmes are you now???  SCAM???  Yes, you've got me dead to rights - after watching the Pepsi can thin roof split and peel with the force of my horse's head, I climbed right up on that ever so sturdy trailer roof and peeled back the sharp aluminum edges with my hands to make it look so much better.  Give me a break!  What is your position with Exiss?????


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iCE CRM

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 6:30 PM
Post #58167 - In reply to #58161

I didn't read all the post but some of the ones I read hit the nail on the head. Just the right spot with the right pressure. I can tear a Memphis phone book in half and it is not because I am that strong it is knowing how to hold it and how to do it. The horse just hit it at the right spot. It was like popping the top of a soft drink. Don't think it would have bothered a Hart or Cimmaron but who knows. I think Exiss puts the vents right above the horse's head and some other mfg. put them in the middle. 
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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 7:45 PM
Post #58170 - In reply to #58044

Horse tied short and low, blew up, fought the tie until it broke, enough force going up to bend the roof. No way a horse could throw his head up with that much force at that height just standing. If he had been tied to the side and did the same thing, he would have probably flipped over and broke his neck or back. Never owned an Exiss, they don't fit what I do, and don't work for them either. After this floats all over the internet, I can't imagine any dealer needing the business bad enough to sell you a trailer. As my Mother used to tell me " butch up Sally, it's a tough world".
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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 8:57 PM
Post #58178 - In reply to #58044

Horse tied from tie ring (which is high in this trailer - where roof meets ceiling) Tie did not break (plenty of play in the rope when going up since the ring is high) Horse didn't "fight" anything or he would have been cut nose to ears (see photos)  I can't imagine what he would have looked like at the end of this if he had been pitching a holy fit.  Horse is wide, 15.3 and has not a heck of a lot of wiggle room in a slant load trailer so not a chance to gain any kind of momentum.  Bottom line.....trailer is flimsy and ill equipped to haul ANY horse in.  And I did not buy this trailer - I just happened to be the lucky one to be hauling with it and expose its lousy construction. 

Incidentally, this is but one of a gazillion forums this incident is on - this is the ONLY one where folks think its perfectly fine for a trailer to be so flimsy that a horse can put a body part THROUGH an outside wall/roof etc.  Coincidence or a forum full of folks who make their living selling trailers???   The HUNDREDS of letters in my Inbox from people with similar horror stories about Exiss support the latter.  On this forum I have been accused of being an extortionist, a liar, an owner of an idiot horse, and a person out to make a name from this.  The repairs are paid for courtesy of comprehensive insurance and I'm not suing Exiss so there goes the extortion theory.  I don't lie but if you don't know me, you have no reason to believe that.  My horse did not pitch a fit and that is a fact as I was standing right there - the small scrape he came out of this with supports this fact.  A horse pitching a holy fit resulting in that kind of damage would have required a multitude of sutures at best.  As for making a name, well I've got a good one already and that comes from hard work, good horses and dealing with my customers fairly so they come back.  I would much rather have photos of my 2007 World Show contenders on my homepage but I believe the safety of every horse that may have the misfortune of being hauled in one of these tin cans is a bit more important.  This happened weeks ago - I tried dealing with Exiss directly (and no, I didn't call and threaten/scream/bash)  I deal with people every day and am well aware that customers who behave badly don't get far.  Nothing else has worked and so I turn to this.  If the Exiss Sport is made cheaply to be more affordable, perhaps it needs to be discontinued.  The bottom line is that any trailer made to haul a horse should be designed to withstand common equine behaviors.  If they can't hold up, they have no business being sold.  And I am quite certain that a few thousand more folks now have a heightened awareness of trailer construction which I don't think should be considered a bad thing.


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minebray

Posts: 11

Joined: 2007-03-30
Location: Virginia

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 10:10 PM
Post #58183 - In reply to #58178

Originally written by hdcapps on 2007-03-31 9:57 PM

Horse tied from tie ring (which is high in this trailer - where roof meets ceiling) Tie did not break (plenty of play in the rope when going up since the ring is high) Horse didn't "fight" anything or he would have been cut nose to ears (see photos)  I can't imagine what he would have looked like at the end of this if he had been pitching a holy fit.  Horse is wide, 15.3 and has not a heck of a lot of wiggle room in a slant load trailer so not a chance to gain any kind of momentum.  Bottom line.....trailer is flimsy and ill equipped to haul ANY horse in.  And I did not buy this trailer - I just happened to be the lucky one to be hauling with it and expose its lousy construction. 

I have hauled a 16 hand and a 17 hand mule in my sport model, when tied properly the head could not have made impact where yours did, judging by your pictures, unless they were pitching some sort of fit 

Incidentally, this is but one of a gazillion forums this incident is on - this is the ONLY one where folks think its perfectly fine for a trailer to be so flimsy that a horse can put a body part THROUGH an outside wall/roof etc.  Coincidence or a forum full of folks who make their living selling trailers???  

 Maybe because this forum is full of people who do trailer horses many many miles and not just a few weekend warriors  

The HUNDREDS of letters in my Inbox from people with similar horror stories about Exiss support the latter.  On this forum I have been accused of being an extortionist, a liar, an owner of an idiot horse, and a person out to make a name from this.  The repairs are paid for courtesy of comprehensive insurance and I'm not suing Exiss so there goes the extortion theory.  I don't lie but if you don't know me, you have no reason to believe that.  My horse did not pitch a fit and that is a fact as I was standing right there - the small scrape he came out of this with supports this fact.  A horse pitching a holy fit resulting in that kind of damage would have required a multitude of sutures at best.  As for making a name, well I've got a good one already and that comes from hard work, good horses and dealing with my customers fairly so they come back.  I would much rather have photos of my 2007 World Show contenders on my homepage but I believe the safety of every horse that may have the misfortune of being hauled in one of these tin cans is a bit more important.  This happened weeks ago - I tried dealing with Exiss directly (and no, I didn't call and threaten/scream/bash)  I deal with people every day and am well aware that customers who behave badly don't get far.  Nothing else has worked and so I turn to this.  If the Exiss Sport is made cheaply to be more affordable, perhaps it needs to be discontinued.  The bottom line is that any trailer made to haul a horse should be designed to withstand common equine behaviors.  If they can't hold up, they have no business being sold.  And I am quite certain that a few thousand more folks now have a heightened awareness of trailer construction which I don't think should be considered a bad thing.

I am sorry that your trailer got damaged but your story just does not add up. 


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hosspuller

Posts: 2662

Joined: 2003-10-26
Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-03-31 11:52 PM
Post #58196 - In reply to #58178

Originally written by hdcapps on 2007-03-31 7:57 PM

Incidentally, this is but one of a gazillion forums this incident is on - this is the ONLY one where folks think its perfectly fine for a trailer to be so flimsy that a horse can put a body part THROUGH an outside wall/roof etc.  Coincidence or a forum full of folks who make their living selling trailers???   The HUNDREDS of letters in my Inbox from people with similar horror stories about Exiss support the latter.  On this forum I have been accused of being an extortionist, a liar, an owner of an idiot horse, and a person out to make a name from this.  The repairs are paid for courtesy of comprehensive insurance and I'm not suing Exiss so there goes the extortion theory.  I don't lie but if you don't know me, you have no reason to believe that.  

  This happened weeks ago - I tried dealing with Exiss directly (and no, I didn't call and threaten/scream/bash)  I deal with people every day and am well aware that customers who behave badly don't get far.  Nothing else has worked and so I turn to this.  If the Exiss Sport is made cheaply to be more affordable, perhaps it needs to be discontinued. 

The bottom line is that any trailer made to haul a horse should be designed to withstand common equine behaviors.  If they can't hold up, they have no business being sold. 

hdcapps:   I'd like to address some of your points of your last posting.  Plainly, you seem to have your feathers a bit ruffled. 

This forum is unique as it's directed toward the horse trailer and its user.  Most of the other forums are directed toward the horse and its rider.  I am primarily a gearhead,  one that rides and likes horses.  My vocation (nothing with horse trailers) and avocation is machinery, metal working, equipment, etc.  I am not alone in this area.  There are many posters with like interests.  On the field of horse trailer construction and use, this forum is far and away the most knowledgeable I've found.  Any comment in this field will be subjected to very critical examination.  Of the "Gazillion" other forums that accept your story uncritically, like Global Warming, a consensus of the Gazillion does not make fact.  The best reception you'll get here is to counter critical questions with fact and photos.  Not respond with innuendo.

The horse trailer industry posters on this forum are a uniquely powerful resource for information and coincidently for getting help from the industry.  It also has made this site a target for extortionists that want something from the trailer builders. 

You say "Nothing else has worked and so I turn to this"...   Your trailer is covered by insurance and is being repaired.  So, what is it you want? 

Do you want Exiss to stop building Sport models?   I would say that is not for you to decide.  Although by your postings that's is what you're trying to do.  You've put your judgement that it's constructed "Lousy", "flimsy" and "should be discontinued"  I submit that a higher road would be to inform the horse trailer community of your experience.  Although it won't help you, perhaps your experience will prompt some design change in the Exiss trailers.  I think that would be better than an indiscriminate bashing.

 

 


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Its all about horses

Posts: 44

Joined: 2007-02-02
Location: Montana

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 12:40 AM
Post #58202 - In reply to #58044

After reading everything on this post, looking at photos closely and really trying not to say anything I just have to. The photos look real to me, and anyone who says a horse cant put that much force in their head to do this damage from a stand still has clearly never been on the receiving end of the force. We are talking a thousand pound animal that uses their head for balance and to help their movement. I train allot of upper level dressage horses and let me tell you that when they want to use their head and neck to rearrange something the power behind it is absolutely amassing. I talk from experience and a few re-constructive nose jobs later. (All from one horse at a stand still spooking at a fly and trying to rearrange my face)

I do not think this lady is trying to make up a story or give Exiss trailers a bad name. She started by just making us aware of a design flaw in a trailer.

I am torn between what I think the company should have done. I do not think that they should have to pay, replace the roof. I do think that they should have admitted a design flaw and offered some help in finding a way to get it fixed so that everyone could be happy. I do know that I went out to my trailer and looked a my vents and how they were placed on the roof. My trailer is a Trails West Adventure and has a separate bracket around my vents so I don't think this could happen to me. I may get allot of flack for what I said but It is just my thoughts.


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delta2

Posts: 16

Joined: 2007-04-01
Location: Oklahoma

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 1:40 AM
Post #58204 - In reply to #58146

IMO when you buy anything, a house, a car, a pair of shoes, do your research, don't depend on anyone but yourself.  Take the responsibility to know your product. All the salesman cares about is making the sale. Remember the old adage "Buyer Beware"? As in the case of a horse trailer, where a living animal is being transported, the price of the trailer is your least expensive worry. As so many have said, "you only get what your pay for". Exiss Sport is a very cheaply made trailer, surely there were other makes & models where this Sport was purchased & one look at the quality & workmanship (or lack of) is readily apparent, especially standing side by side with the Exiss Event or Sooner or any other trailer on the market.  Yes hind sight is 20/20, but if someone only has X amount of $$ to spend, buy a good used trailer that was made to last, not a newer flimsy model just because it was new. Quality is the first choice in any purchase, or should be.


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Haflingers4Me

Posts: 38

Joined: 2006-04-04
Location: Western Washington

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 2:35 AM
Post #58205 - In reply to #58196

I've been reading this for 2 days now trying to keep up with all of the posts...mind boggling.
#1, I think this is a freak accident/occurance- as posted by a few people...never seen that kind of damage before on the roof of a trailer. #2 Is the roof of a trailer really a stress point?
#3 Doesn't any body ask for or read the warranty before they sign and haul away their trailer?
#4 (Continuation of #3, kind of) I don't own an Exiss and am not sure about all of the different manufacturer warranties but my trailer EXCLUDES HORSE DAMAGE. Yep, normal wear and tear is covered, but if my mare tries to put her head through the the safety grills, it's not covered. Been there, paid for that out of my own pocket.
#5 (for the guys like hosspuller) What would happen to a fiberglass roof like what's on a Circle J trailer in this situation?
#6 The few times I've had problems with companies over warranties/service contracts and got no results/relief, I contacted the State Attorney General and the BBB and had them review my complaints. All resolved with the companies fixing the problem (in double quick time). Valid complaints resolved without me getting on the internet and pissing and moaning because I didn't "win" or get my way.
#7 Did I really see the person who this happened to post "they didn't buy this trailer, only used it"? about 4 posts ago?? WTF???
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Haflingers4Me

Posts: 38

Joined: 2006-04-04
Location: Western Washington

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 2:54 AM
Post #58206 - In reply to #58178

Originally written by hdcapps on 2007-03-31 6:57 PM

Horse tied from tie ring (which is high in this trailer - where roof meets ceiling) Tie did not break (plenty of play in the rope when going up since the ring is high) Horse didn't "fight" anything or he would have been cut nose to ears (see photos)  I can't imagine what he would have looked like at the end of this if he had been pitching a holy fit.  Horse is wide, 15.3 and has not a heck of a lot of wiggle room in a slant load trailer so not a chance to gain any kind of momentum.  Bottom line.....trailer is flimsy and ill equipped to haul ANY horse in.  And I did not buy this trailer - I just happened to be the lucky one to be hauling with it and expose its lousy construction. 

Incidentally, this is but one of a gazillion forums this incident is on - this is the ONLY one where folks think its perfectly fine for a trailer to be so flimsy that a horse can put a body part THROUGH an outside wall/roof etc.  Coincidence or a forum full of folks who make their living selling trailers???   The HUNDREDS of letters in my Inbox from people with similar horror stories about Exiss support the latter.  On this forum I have been accused of being an extortionist, a liar, an owner of an idiot horse, and a person out to make a name from this.  The repairs are paid for courtesy of comprehensive insurance and I'm not suing Exiss so there goes the extortion theory.  I don't lie but if you don't know me, you have no reason to believe that.  My horse did not pitch a fit and that is a fact as I was standing right there - the small scrape he came out of this with supports this fact.  A horse pitching a holy fit resulting in that kind of damage would have required a multitude of sutures at best.  As for making a name, well I've got a good one already and that comes from hard work, good horses and dealing with my customers fairly so they come back.  I would much rather have photos of my 2007 World Show contenders on my homepage but I believe the safety of every horse that may have the misfortune of being hauled in one of these tin cans is a bit more important.  This happened weeks ago - I tried dealing with Exiss directly (and no, I didn't call and threaten/scream/bash)  I deal with people every day and am well aware that customers who behave badly don't get far.  Nothing else has worked and so I turn to this.  If the Exiss Sport is made cheaply to be more affordable, perhaps it needs to be discontinued.  The bottom line is that any trailer made to haul a horse should be designed to withstand common equine behaviors.  If they can't hold up, they have no business being sold.  And I am quite certain that a few thousand more folks now have a heightened awareness of trailer construction which I don't think should be considered a bad thing.

Hmmm, hope this quote works...late and kind of tipsy but DOES ANY ONE SMELL BULL$HIT? Can any one else see this thread getting frozen soon? Someone's gonna tattle. Happy Trails
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Haflingers4Me

Posts: 38

Joined: 2006-04-04
Location: Western Washington

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 3:09 AM
Post #58207 - In reply to #58206

OK that quote went over like a fart in church, may be a liiiiiitttttle more impaired then I thought. Screw it, the bad exiss trailer roof person said " I did not buy this trailer-I just happened to be the lucky one to be hauling with it and expose it's lousy construction".
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horse nugget

Posts: 22

Joined: 2006-09-23
Location: Little Britain, Ontario, Canada

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 5:01 AM
Post #58208 - In reply to #58044

Howdy! Ya All

Okay enough enough read, I have something to say. I have seen 4 Star, Sundowner, Sooner, Featherlite, Kiefer Built and Lakota, all with dents or holes in thier roofs from the same kind of thing. I have not seen  anyone else ever put up such a fuss about it. Most folks folks would say damn horse have it fixed and move on. We should not be here perhaps knocking one bad trailer in the thousands that universal has built.

This is my 2 cents for all its worth. If this was a place that employed a member of your family, would you have started this post?

Happy Trails


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horse nugget

Posts: 22

Joined: 2006-09-23
Location: Little Britain, Ontario, Canada

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 5:04 AM
Post #58209 - In reply to #58044

P.S

I am not a trailer dealer


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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 5:35 AM
Post #58211 - In reply to #58044

After reading back over this post this morning a few things have really stood out.

1. This person absolutely does not understand that the roof is for keeping out water, not horses.

2. I have been to Quarter Horse Congress, World Show, NFR, NRHA Futurities. I can't remember seeing a Sport Model at any of the above.

3. I have never seen a commercial horse hauler using a Hawk trailer, much less one with "50 years" Experience.

4 Half may have had to much to drink last night


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hosspuller

Posts: 2662

Joined: 2003-10-26
Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 6:54 AM
Post #58213 - In reply to #58206

Originally written by Haflingers4Me on 2007-04-01 1:54 AM

 Hmmm, hope this quote works...late and kind of tipsy but DOES ANY ONE SMELL BULL$HIT? Can any one else see this thread getting frozen soon? Someone's gonna tattle. Happy Trails

Hafl-... After looking at the pics posted, I believe the event happened as related.  As long as WE keep the discussion respectful and adding value, the thread lives... ( I hope... its been interesting to me)

 


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foxpointfarm

Posts: 21

Joined: 2007-01-21
Location: Smyrna, DE

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 7:44 AM
Post #58218 - In reply to #58044

I tend to agree with the owner here. A horses head can do a lot of damage with very little force. Exiss built the trailer to haul HORSES. Any owner would reasonably expect the trailer not to have catastrophic damage from typical horse behaviors. To me, it looks like a bad vent placement + poor reinforcement equalled a hole in the roof. Perhaps Exiss put the vent in the wrong place, or a bad batch of materials. Who knows. As for HWBar, do you know every commercial hauler in the country? Or, are you berating people for their choices in equipment like you did with people who own Ford 6.0 diesels. By the way, my 6.0 hauling a Hawk commercially has performed flawlessly.


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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 7:52 AM
Post #58219 - In reply to #58044

I don't recall berating anyone over a 6.0, I may have pointed out to someone that they had a ton of Warranty issues. I do have a couple of friends that have them and have had problems with them, My Dad(70) has one and has had no problems.

I guess I stand corrected that Hawks are widely used in commercial horse hauling.  The folks around here(Horse Capitol of the World) are using 4 Stars and Turnbows? Sallee and Brook Ledge both have custom trailers made by a company in Winchester, Morton and Davis.


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hdcapps

Posts: 28

Joined: 2007-03-30
Location: Mooers Forks, NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 8:06 AM
Post #58220 - In reply to #58044

Hosspuller, thanks for your last post.  I do think we can keep this discussion adult and civil and respectfully disagreeing is ok.  I wish more felt as you do.  Perhaps this thread will start to head in a different direction.  Maybe not just about this particular trailer - perhaps, since "you get what you pay for" has been referenced more than once, it begs the question, is it ok to make a less than adequate trailer and sell it for a lower price?  Is that a wise business practice?  By providing a cheaper alternative that tends to attract folks who are new to the horse hauling world, are the manufacturers taking advantage of the folks who don't know better?  In my mind, it is not ok to use cheap materials and cut corners (such as not reinforcing a vent) for the sake of selling a new trailer at a bargain price.  As I have said previously, I did not buy this trailer, I'm just the one who was hauling with it (a very short local 15 minute haul)  The folks who bought it are new to horses and trusted their salesman - they thought they had found a trailer made by a reputable company that was safe to haul a horse in.  That is not the case. They are angry and they should be.  In hindsight, they would have done better to spend the same amount of money on a used, higher end trailer, but hindsight tends to be 20/20. 

I ask the following question in the hopes that someone on here has the answer.  Do horse trailers have to withstand any kind of testing/safety rating before they are marketed?  If not, should they?  Regardless of what some folks think my motives are, this really is about the safety of our horses....all horses.  Not just my own fancy show horses - people hauling their beloved backyard kids horse deserve to have their horses in a safe trailer too!


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Betsy W

Posts: 2

Joined: 2007-04-01
Location: NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 8:12 AM
Post #58221 - In reply to #58211

Originally written by HWBar on 2007-04-01 6:35 AM

After reading back over this post this morning a few things have really stood out.

1. This person absolutely does not understand that the roof is for keeping out water, not horses.

2. I have been to Quarter Horse Congress, World Show, NFR, NRHA Futurities. I can't remember seeing a Sport Model at any of the above.

3. I have never seen a commercial horse hauler using a Hawk trailer, much less one with "50 years" Experience.

4 Half may have had to much to drink last night

OK ..Bearing in mind that this board is sponsored by Exiss it is goin got be hard to find someone to sympathize with the original poster BUT I do!

So roofs keep water out???NOT IN MY EXISS...mine ruined thousands of dollars worth of balnkets and brushes and show curtains when the roof leaked to the point of filling THREE brush boxes FULL of water !! THe whole mass was frozen to the carpet in the peak!! (OOPS factory "forgot" to seal the roof) It smelled like a dank cellar! Parked the thing after the end of hunt seaseon and when I went to pack for FLorida...woohoo...everything was ruined! THis was on my FIRST Exiss before they replaced it with another one because the doors wouldnt shut and the windows would not open when I put four horses on my six horse trailer. Oh I have been here before and was shut down as a "troll" Yeah I get troll like when I am paying forty sonething THOUSAND dollars for a trailer that does nothing but cost me money every time I hook it up! Latest is the TWO blow outs I had (cheap light duty tires made in CHINA) in the way to and from Florida..I was told I need "heavy duty special order tires" (YA THINK??? on a SIX horse???) The last blow out took out the brakes (not encased in ANYTHING just bungeed to the axel)not to mention the body damage..Luckily no horses were hurt in the frey.  Oh I could go on and on about MY Exiss nightmare but since I was bannished from here the last time I posted about my personal Exiss tragedy I will spare you the trouble of banishing me and just dissappear again since I spend most of my time talking on the phone to Universal trailers trying to fix the latest thing that has broken/fallen off/failed on my trailer. I dread going on the road with the thing! I bought it so I wouldnt have to worry about being on the road with horses.  So go on with the slicing and dicing of this dissatisfied customer but there are PLENTY of us and just banning us will NOT make the problem go away. Try hiring engineers and HORSEMEN to design and build the product. Now that is a novel concept. And NO I havent had too much to drink, clearly I havent had enough kool aid to buy the hand holding koombayah singing Exiss love fest presented by some here!


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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 9:43 AM
Post #58225 - In reply to #58221

Originally written by Betsy W on 2007-04-01 8:12 AM

Originally written by HWBar on 2007-04-01 6:35 AM

After reading back over this post this morning a few things have really stood out.

1. This person absolutely does not understand that the roof is for keeping out water, not horses.

2. I have been to Quarter Horse Congress, World Show, NFR, NRHA Futurities. I can't remember seeing a Sport Model at any of the above.

3. I have never seen a commercial horse hauler using a Hawk trailer, much less one with "50 years" Experience.

4 Half may have had to much to drink last night

OK ..Bearing in mind that this board is sponsored by Exiss it is goin got be hard to find someone to sympathize with the original poster BUT I do!

So roofs keep water out???NOT IN MY EXISS...mine ruined thousands of dollars worth of balnkets and brushes and show curtains when the roof leaked to the point of filling THREE brush boxes FULL of water !! THe whole mass was frozen to the carpet in the peak!! (OOPS factory "forgot" to seal the roof) It smelled like a dank cellar! Parked the thing after the end of hunt seaseon and when I went to pack for FLorida...woohoo...everything was ruined! THis was on my FIRST Exiss before they replaced it with another one because the doors wouldnt shut and the windows would not open when I put four horses on my six horse trailer. Oh I have been here before and was shut down as a "troll" Yeah I get troll like when I am paying forty sonething THOUSAND dollars for a trailer that does nothing but cost me money every time I hook it up! Latest is the TWO blow outs I had (cheap light duty tires made in CHINA) in the way to and from Florida..I was told I need "heavy duty special order tires" (YA THINK??? on a SIX horse???) The last blow out took out the brakes (not encased in ANYTHING just bungeed to the axel)not to mention the body damage..Luckily no horses were hurt in the frey.  Oh I could go on and on about MY Exiss nightmare but since I was bannished from here the last time I posted about my personal Exiss tragedy I will spare you the trouble of banishing me and just dissappear again since I spend most of my time talking on the phone to Universal trailers trying to fix the latest thing that has broken/fallen off/failed on my trailer. I dread going on the road with the thing! I bought it so I wouldnt have to worry about being on the road with horses.  So go on with the slicing and dicing of this dissatisfied customer but there are PLENTY of us and just banning us will NOT make the problem go away. Try hiring engineers and HORSEMEN to design and build the product. Now that is a novel concept. And NO I havent had too much to drink, clearly I havent had enough kool aid to buy the hand holding koombayah singing Exiss love fest presented by some here!

Since you decided to quote me, I'll return the favor. I do not own an Exiss trailer, I don't even own a trailer built by Universal. I own a 4 Star. I owned Kiefer Builts before that and Ponderosa's before that. Do you see a progression in the quality of trailers that I have owned. When I only had the cash to buy a Ponderosa, I understood what I had behind me. I believe if you have a legitimate warranty issue that there are lots of dealers lurking around this site that will speak up and address the issue you have. They have done it many, many times before. If you have a different agenda when you get on here they will shut you or the thread down, they have done it to me, when I have said things that in hindsight were not real smart. The roof of any trailer IS NOT a stress point. It is to keep water out, if yours leaks, I say you have a valid complaint. If a horse rears up and hits it with his head, that's your fault, I, nor do you, want to pay what it would cost to put 1/4 aluminum on the roof of a trailer. You also say the brakes are bungeed on, this is just an OVER THE TOP LIE. Say they didn't use the right hardware whatever you want, but a ridiculus statement like that just will not fly. Also in order for any trailer manufacturer to get the proper weight rating for the trailer the tires have to match the weight rating, what was the weight rating of the "cheap light duty tires made in china", that tells us nothing and you will be called out for it.


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hosspuller

Posts: 2662

Joined: 2003-10-26
Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 10:00 AM
Post #58226 - In reply to #58221

Deleted as not worthy of the forum... 


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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 11:00 AM
Post #58228 - In reply to #58044

This has been ridiculous from the beginning. Someone puts something out there so absurd and then is offended when folks don't buy it. Kinda like Ted Kennedy claiming it wasn't his fault, because the car didn't have a flotation device. I'm sure it was embarrassing when your fancy horse damaged your friends new trailer, which you borrowed, but take responsibility for it and quit making excuses. What kind of trailer do you normally haul your fancy horses in? I don't like lawyers and lawsuits, but I would be surprised if Exiss didn't sue you for the way you have gone about this.
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hdcapps

Posts: 28

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Location: Mooers Forks, NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 12:24 PM
Post #58229 - In reply to #58044

TX Vaquero, why so hostile?  If you choose not to believe it, that is your God given right.  Its no skin off my back.  Those are the facts, like 'em or not.  What's there to sue over?  That is an Exiss Sport, the horse did put his head through the roof, Exiss will not cover the damage.  Those are the facts, nothing more, nothing less.  If they do sue me, all that will accomplish is drawing a whole lot more unwanted attention to their poorly constructed horse trailer and refusal to acknowledge the same.  I think the hundreds of emails in my Inbox with other horror stories back my claim - this trailer is not suited to hauling horses, unless they are minis.
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hosspuller

Posts: 2662

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 12:43 PM
Post #58230 - In reply to #58228

Originally written by Tx. Vaquero on 2007-04-01 10:00 AM

This has been ridiculous from the beginning. Someone puts something out there so absurd and then is offended when folks don't buy it. Kinda like Ted Kennedy claiming it wasn't his fault, because the car didn't have a flotation device. I'm sure it was embarrassing when your fancy horse damaged your friends new trailer, which you borrowed, but take responsibility for it and quit making excuses. What kind of trailer do you normally haul your fancy horses in? I don't like lawyers and lawsuits, but I would be surprised if Exiss didn't sue you for the way you have gone about this.

Tx. Vaquero ...

I believe her.  It looks like a horse bumped the area of the vent.  The vent then pulled clear of the roof skin, ripping it.  My objection is her attempt to blame the trailer for not being horse or bullet proof.  There is NO way a trailer can be completely horse proof.  No one could afford it if Exiss tried to build it anyway. Nor want to pull such heavy padded trailer.

I'm trying to help people realize horse manure happens.  Then deal with it without hysteria and innuendo.  It is part and parcel of the Horse.  There are many folks that have higher sensibilities than horse professionals like you.  I don't mind folks buying "Gourmet Organic Cookies" as horse treats.  It's their money to spend. (I buy cheap bulk carrots for our meals and give the big woody ones to the horses.  They seem to enjoy them) The problem is when they project their emotional response onto the rest of us.   Like the horse slaughter issue, or the method of euthanasia, or any number of issues that they can afford to get into… Or "Discontinuing" the Exiss “Sport” line of trailers.  Thereby, taking away a choice of trailer to all of us.

 

 


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 12:48 PM
Post #58231 - In reply to #58229

Bridget ... In an earlier post, I asked "What is it you want from Exiss?"  Your trailer is being repaired by insurance.

I await your response ...


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hdcapps

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 2:16 PM
Post #58235 - In reply to #58044

I want some accountability.  I'd even be content with a desire on the part of Exiss to simply know WHY this trailer gave way as it did.  I do not expect horse trailers to be bullet proof.  I do expect them to stand up to normal equine behavior and sustain dents.  When I called (first the dealer, then Exiss directly) I basically got "too bad"  Not good enough.  "Bring it in so we can see if there is a defect" is truly what I expected to hear.  No product is perfect, defects happen.  But no, just an immediate defensive "we don't cover misuse and abuse" line.  No desire whatsoever to find out why the roof gave as it did.  As I investigate this and learn more, it is appearing as though this is probably less of an individual defect problem and more of a general issue with the Sport model.  If that is the case, if all the Sport models are so poorly constructed, do you truly want that as an option on the market?  I don't.  If it is made to haul horses, I expect it to be able to withstand the rigors that come with the territory.  If its not up to that job, it shouldn't be made.
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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 2:28 PM
Post #58236 - In reply to #58235

Originally written by hdcapps on 2007-04-01 2:16 PM

I want some accountability.  I'd even be content with a desire on the part of Exiss to simply know WHY this trailer gave way as it did. 

1. You are the one that needs to be acoountable. It was your horse.

2.The trailer gave way because a 1000lb. horse hit a piece of aluminum that is just about as thick as a piece of cardboard.


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rnbranch

Posts: 1

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Location: WA

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 4:17 PM
Post #58240 - In reply to #58230

What gives you the notion that this is being dealt with with hysteria and innuendo? So far the lady posting this information has been much more in control and proper than some of those answering. I really appreciate hearing reports of this sort before shopping for such an expensive piece of equipment and knowing where to look for weak points. In fifty plus years of being a multiple horsetrailer owner and hauling horses I have never had more than a small dent result from a horse banging their head in a horsetrailer, even when they pitched a fit, as does not sound like the case here. Horsetrailers are made to contain and haul horses in and would expect them to hold up under much more "abuse" than reported here. As a consumer this is not a brand of trailer I would consider and there are lots of other better made choices available.


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Z71

Posts: 185

Joined: 2004-10-03
Location: KS

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 5:06 PM
Post #58243 - In reply to #58044

If a horse was able to do this with his head, what would happen in an accident.  I am getting ready to buy a new trailer, and have never had an aluninum trailer, and thought I wanted one, now I'm wondering if I should stick to steel.  My steel trailer has hauled some pretty rank horses in it and never was damaged like that. And I know the roof of it got hit pretty hard a couple of times.  I guess my question is - is aluninum or steel suppose to be the stronger?


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farmbabe

Posts: 1723

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Location: michigan

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 6:46 PM
Post #58246 - In reply to #58243

Lots of horses have been hauled lots and lots of miles in aluminum trailers safely......even in an Exiss trailer. In a accident, who know what might happen- how fast we you going, was the other car going, how big was the other car/truck going, was it a solid object, a roll over? I mean, even a steel trailer will bend, crack, split and break apart. This story proves nothing about the lack of safety of a Exiss trailer, or about aluminum in general, except crap happens even if we do everything by the book. The OP wants someone to take the blame and just maybe there is NO BLAME just plain OLD DUMB LUCK. Just be thankful the horse wasn't hurt ( come to think about it, if the horse could hit hard enough to split the roof/vent, then maybe if the roof was steel, the horse could have sustained a close head injury that would have been worse than the aluminum giving way?????)at anyrate, the horse is fine, the trailer is insured and you probably lead the gullible not to buy an Sport.........job well done.
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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 7:01 PM
Post #58247 - In reply to #58235

Originally written by hdcapps on 2007-04-01 1:16 PM

I want some accountability.  I'd even be content with a desire on the part of Exiss to simply know WHY this trailer gave way as it did.  I do not expect horse trailers to be bullet proof.  I do expect them to stand up to normal equine behavior and sustain dents.  When I called (first the dealer, then Exiss directly) I basically got "too bad"  Not good enough.  "Bring it in so we can see if there is a defect" is truly what I expected to hear.  No product is perfect, defects happen.  But no, just an immediate defensive "we don't cover misuse and abuse" line.  No desire whatsoever to find out why the roof gave as it did.  As I investigate this and learn more, it is appearing as though this is probably less of an individual defect problem and more of a general issue with the Sport model.  If that is the case, if all the Sport models are so poorly constructed, do you truly want that as an option on the market?  I don't.  If it is made to haul horses, I expect it to be able to withstand the rigors that come with the territory.  If its not up to that job, it shouldn't be made.

 

Bridget... As for accountability, I predict you're gonna be sorely disappointed with Exiss.  Even more than you are now.  I doubt that Exiss is able to add any more than what has already been posted as to the cause of the ripped roof skin.  The “Sport” line is definitely a lower quality line of trailer than their “Event”.  I just looked at my Sundowner Valuelight.  A steel frame, aluminum skinned trailer.  After some consideration, I’m more sympathetic toward your view.   I noticed two differences.  (I’ll try to attach a photo) 

1) The vent is framed, spanning the entire width between roof bows. 

2) The location of the vent is offset from center. 

I believe Exiss has the vents centered.  A horse would have to throw his head and body vertically to impact the offset vent.  In a rear, the horse is sitting back so I think the head is moving up and back toward the center.

In summary; “You get what you pay for”    Perhaps the dealer and the Exiss rep could have handled your calls with more finesse and tact.  Let’s agree it wasn’t their finest Customer Service effort. (You’re PO’ed)  I think your site would serve the public better if you emphasized this is a “Sport” model.  Are the “Event” trailer vents different?   Using a broad tar brush on Exiss is a disservice to the other trailers that have served people well.  Then let the market decide if the “Sport” models should be made.  I don’t believe you or anyone else should take that choice away from folks.  Only Exiss and the market should make that decision.

 


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 7:12 PM
Post #58248 - In reply to #58240

Originally written by rnbranch on 2007-04-01 3:17 PM

What gives you the notion that this is being dealt with with hysteria and innuendo? So far the lady posting this information has been much more in control and proper than some of those answering. I really appreciate hearing reports of this sort before shopping for such an expensive piece of equipment and knowing where to look for weak points. In fifty plus years of being a multiple horsetrailer owner and hauling horses I have never had more than a small dent result from a horse banging their head in a horsetrailer, even when they pitched a fit, as does not sound like the case here. Horsetrailers are made to contain and haul horses in and would expect them to hold up under much more "abuse" than reported here. As a consumer this is not a brand of trailer I would consider and there are lots of other better made choices available.

This is an example of Hysteria...  Throwing a whole brand of trailers to the trash heap because a low end model trailer had an unlucky horse bump his head in an unlucky spot.

Thanks for making my point...


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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 7:21 PM
Post #58250 - In reply to #58243

Originally written by Z71 on 2007-04-01 4:06 PM

If a horse was able to do this with his head, what would happen in an accident.  I am getting ready to buy a new trailer, and have never had an aluninum trailer, and thought I wanted one, now I'm wondering if I should stick to steel.  My steel trailer has hauled some pretty rank horses in it and never was damaged like that. And I know the roof of it got hit pretty hard a couple of times.  I guess my question is - is aluninum or steel suppose to be the stronger?

Answer: Steel naturally.  It's harder, stronger in tension or compression.  But have you ever seen a RR locomotive fly a thousand feet off the ground?  A Boeing 747 weighs more (max take off weight 910,000 pounds) yet flies because it's made of aluminum (+ other stuff).  Made of Steel, the 747 might carry a couple of happy meals instead of the hundreds of passengers (568) an aluminum 747 does.


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hdcapps

Posts: 28

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Location: Mooers Forks, NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 8:33 PM
Post #58254 - In reply to #58044

Good points, hosspuller.  I will amend my site and limit it to the Sport as I truly do believe that this is where the problem lies - with the Sport model.  I have friends with Exiss Events who are pleased with them.  The differences you made note of are important and what I noticed in both the Event and in the Sundowners is as you have listed with the placement, framing and reinforcement around the vents.  As for customer service, yes you are correct, not a shining moment and I sincerely hope that Exiss does take note of that as I know I am not alone in finding their customer service lacking. 


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labellemaldo

Posts: 8

Joined: 2007-03-18
Location: Florida

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 11:16 PM
Post #58264 - In reply to #58254

hdcapps, wow, I am so sorry for your trouble, I can't believe how crude some people can be around here. I appreciate you posting, it just makes others aware of what can happen, regardless of the "brand" of trailer.  I hope you get this resolved without much trouble. Good Luck and God Bless.
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Spooler

Posts: 544

Joined: 2006-08-12
Location: Claxton, Ga.

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 11:41 PM
Post #58267 - In reply to #58044

Will this Thread ever end?????

Besides that alot of good info was brought up due to it creating other threads.

Enough said....

 


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4850

Posts: 2

Joined: 2007-04-02
Location: PA

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 9:24 AM
Post #58277 - In reply to #58219

If your going to talk about a topic, make sure you have your facts straight. Brookledge has All Eby trailers in their semi fleet, Not trailers made by Mortin & Davis. Sallee also has a few Eby trailers and van bodies in their fleet, which are custom made in PA. for both fleets. 
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crowleysridgegirl

Posts: 2554

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 9:53 AM
Post #58280 - In reply to #58147

 

 


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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 10:37 AM
Post #58283 - In reply to #58044

Sure makes me appreciate my safe, sane, plain ole quarter horses.
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crowleysridgegirl

Posts: 2554

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 10:42 AM
Post #58284 - In reply to #58283

Vaquero,man,you know better than  to open up that can of worms,don't you?

I've seen horses of ALL breeds blow up.You are enough of a horseman to know that it's not in the breed,necessarily.There are goofy quarter horses,just as there are goofy foxtrotters,Aps,Arabians,whatever.

And,I'm not saying her horse was goofy,either.I've seen the most dead broke horse ever go ballistic over something,who knows what? No one but that horse.

Hey,they're just animals!

This will probably get a whole "nother" big hullabaloo going,so,"I'm out of here."


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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 11:33 AM
Post #58291 - In reply to #58044

Sorry, I didn't mean it that way. I thought this thing had deteriorated to a general BS session and just thought I would offer up that I sometime take my horses behavior and genetically founded temperament for granted. I wasn't trying to offend anyone's higher sensibilities, or take shots at any breed or backyard breeding program which might perpetuate less than desirable traits. I sincerely appologize if it came across wrong and beg forgiveness.
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crowleysridgegirl

Posts: 2554

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Subject : RE: Exiss Trailer
Posted : 2007-04-02 10:43 PM
Post #58357 - In reply to #58291

It's OK,no need to beg,and no apology needed.No offense taken!
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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-03 9:04 PM
Post #58422 - In reply to #58044

It's not just the Sport model having problems..it's any trailer made by Universal...the dealer I just bought my Trailet from stopped selling them due to very high customer dissatisfaction..the plain and simple truth is the trailers SUCK..I have a friend who is meeting with a lawyer next week because of all the problems with her Exiss...wants her money back and rightfully so.  Word to the wise...get a competent mechanic to make sure that you have clearance between the wheels and the fenders so you don't have multiple blowouts and/or horrific accident..(trust me on this)...the trailers have significant structural flaws..or just do what Universal is probably telling the OP to do for her roof problem..get a giant roll of Reynolds Wrap(not the heavy duty kind) and re=wrap your roof..dont forget to tape the edges cause it is made to keep water out not horses in!!!  Not a troll here, just stating the facts painful as that might be for Rodney and TJ...run screaming frm Universal Trailers...y'all have a nice day now!!!
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sorrelld

Posts: 1

Joined: 2007-04-03
Location: New York

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Subject : RE: Exiss Trailer
Posted : 2007-04-03 9:05 PM
Post #58423 - In reply to #58044

I felt I should post after reading much of the discussion on the Exiss trailer in which the horse put its head through the rood. First I own a Exiss Event model and love the trailer. No problems with it, no complaints. I have walked on the roof when I was cutting an opening to put a air conditioner in. It was strong and sturdy. We happen to know the people involved in this incident. When my wife saw the hole in the trailer she had me go look at it, as she worried for our horses safety. We know the horse who was in the trailer and caused the hole. He is extremely quiet. I could not picture what I was being told. To say the least I was shocked...I thought at first that there must have been a split near the vent to have caused such a opening. That it had a weak spot. I wish I had kept the piece of roof I removed from our trailer as once I looked at that one, I was very surprised at how thin the roof was compared to my Exiss trailer. If this horse had been a very rank, wild horse, I can only image the damage he would have done to himself. Luckly he is quiet and sensible. Or it could have been much worse. My wife and I have had horses our whole lives and have been 4-H leaders for over 20 years. So we have seen many new horse people over the years. Many have asked me to go with them to pick out trailers as they don't know what to look for. But not all new horse people have anyone to ask. We love our Exiss..like I said no problems with us. I will say it did surprise me that when Exiss heard what happened that they didn't want a dealer to check it out. See if it was a defect. As no horse should be able to do this. I have since read on this forum that the Exiss Sport is a cheaper version and people are getting what they paid for. That you don't see that make at places like the Quarter Horse Congress. What many fail to realize..the people who bought this trailer thought it was a very good trailer. Why wouldn't they? Because their horse is not a World Champion is it any less valuable? That is pretty harsh. What would I have expected from Exiss? That they would have at least checked out the trailer to see if it was a defect. If it wasn't that they would be willing to look into why it was so easy for a horse to do this. These people paid $18,000 for this trailer...most people would think that was a very good trailer. Maybe..the Exiss Sport should not be on the market and Exiss should be helping people find used Exiss Eventers that are better made.JMHO But believe me if you knew this horse and saw this trailer..you would understand how these people feel.
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Msmissy

Posts: 18

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Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-03 9:19 PM
Post #58427 - In reply to #58044

Thank you for letting everyone now that this was not a rank horse or a novice handler.  The trailer that is going to litigation is a Event model so don't give them any more credit then the sport model.  Wake up and smell the lawsuits Exiss..I don't know about other people on this site but $18,00 is nothing to sneeze at but the trailer I'm talking about went for $40+ grand so more money does not necessarily make it a better built trailer.


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4850

Posts: 2

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Location: PA

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 7:18 AM
Post #58447 - In reply to #58044

Its all plain and simple. Buy cheap, receive cheap. You only get what you pay for.So how much money did you save? Was it realy worth the few bucks you saved now?I wouldn't put my dog in a trailer made by Universal!!!
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Msmissy

Posts: 18

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Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 9:24 AM
Post #58453 - In reply to #58044

I guess I'm still in the dak ages when I paid $6 grand for my Merhow 23 yrs ago and just replaced it with a new Trailet for $20.  I thought $42 grand was alot of money
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trottypants


Joined: 2007-04-04
Location: CO

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 11:26 AM
Post #58465 - In reply to #58422

Who was the dealer that you bought your trailer from?
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trottypants


Joined: 2007-04-04
Location: CO

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 11:28 AM
Post #58466 - In reply to #58422

Sorry...

It's not just the Sport model having problems..it's any trailer made by Universal...the dealer I just bought my Trailet from stopped selling them due to very high customer dissatisfaction..the plain and simple truth is the trailers SUCK..I have a friend who is meeting with a lawyer next week because of all the problems with her Exiss...wants her money back and rightfully so.

Who is the dealer you bought your Trailet from?


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marym

Posts: 48

Joined: 2005-12-31
Location: Wadena MN

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 4:22 PM
Post #58488 - In reply to #58044

The saying "you get what you pay for" DRIVES ME CRAZY... Tell me how much does it cost for a “GOOD” trailer??? 10 thousand? 100 thousand? BIG BUCKS does not equal QUALITY.. QUALITY equals QUALITY. Look at the product, Is it manufactured well? Big name = Big Advertising mark up and a lot of GREED.. That over priced “GOOD” quality item is the same Quality item on the Clearance rack….MaryM
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Msmissy

Posts: 18

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 5:08 PM
Post #58493 - In reply to #58488

Coast to Coast


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Reg

Posts: 2687

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:03 PM
Post #58499 - In reply to #58044

Hmmm, I guess I got to THIS party very late (-:

I think I see the problem ("issue" ?) as one of conflicting goals, which I'll guess as;
Low center of gravity, for stability, hence lightweight roof - common practice.
Low cost, particularly on low end model - hence even thinner roof sheet metal.
Strength requirement to withstand impact of horse's head - perhaps ?
Need to cut holes for vents, compromising sheet strength.


Guessing even farther; Openings CAN be reinforced, the low cost goal might have overridden such "better manufacturing engineering".
Design effort to better place the vents and resulting weak spots would have added to project cost and perhaps time to market, although perhaps not to unit cost.
I doubt that this was considered.

I really don't think that trailer manufacturers generally consider roof strength to be important - or, "Yeah, its just there to keep the rain out".
Personally I think that "In a roll-over, its ALL over" - so don't, just DON'T !

So, what to do ?, what to do ?, what to do ?
I've added 1 inch foam and an even thinner aluminum "ceiling" for thermal insulation. I don't know if it represents approximately a bicycle helmet for the rearing horse case, but I HOPE that the aluminum/foam/aluminum sandwich is at least a little bit better than air/aluminum/sky.
I could do something better, I might do something better, I'll develop a goal set first (-:
Dissipate the impact of a model horse head weighing x and moving at y ft/sec ?
Under $0.50 a sq ft for materials ?
Under 8 oz per sq ft ?
Define the likely impact zone.

Yeah, some thunking up to be done.


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Reg

Posts: 2687

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:16 PM
Post #58502 - In reply to #58488

Originally written by marym on 2007-04-04 4:22 PM

The saying "you get what you pay for" DRIVES ME CRAZY... Tell me how much does it cost for a “GOOD” trailer??? 10 thousand? 100 thousand? BIG BUCKS does not equal QUALITY.. QUALITY equals QUALITY. Look at the product, Is it manufactured well? Big name = Big Advertising mark up and a lot of GREED.. That over priced “GOOD” quality item is the same Quality item on the Clearance rack….MaryM


I usually phrase it as "You almost never get more than what you pay for, often less."

I don't know that thinner material reduces the cost of each trailer by very much. It reduces weight and on the roof that IS important. It is slightly quicker and therefore cheaper to drill holes through. It requires a little less heat to weld, less energy to run the fork lift trucks to move each sq ft of it around, etc. When its all added up it probably saves the company a great deal, but per trailer I doubt that it is more than a couple of hundred bux.

Better design (design quality) and design for manufacture COULD save a lot per trailer,
but the manufacturers don't seem to believe they have the volume to absorb such front end costs {self fulfilling WHAT ?}
(-:



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Terri

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Location: Southern New Mexico

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:21 PM
Post #58505 - In reply to #58044

I wonder why most of the Exiss bashers are new posters?

I don't have a dog in this fight, I've never had/seen an Exiss.  I have a old Featherlite and before that an OOOOLD WW.


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Reg

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:25 PM
Post #58507 - In reply to #58505

Originally written by Terri on 2007-04-04 6:21 PM

I wonder why most of the Exiss bashers are new posters?

I don't have a dog in this fight, I've never had/seen an Exiss. I have a old Featherlite and before that an OOOOLD WW.



Dunno,
Who's bashing new posters ?

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RoperChick

Posts: 238

Joined: 2005-12-19
Location: West Coast

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:32 PM
Post #58509 - In reply to #58505

Originally written by Terri on 2007-04-04 4:21 PM

I wonder why most of the Exiss bashers are new posters?

Yah, I wondered that too.  I also find it interesting that in this, and other posts, when the Exiss bashing starts, a great many of the Exiss bashers have never even owned an Exiss.


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Terri

Posts: 2828

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Location: Southern New Mexico

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:33 PM
Post #58510 - In reply to #58507

No one is bashing the new posters, it's the new posters doing the bashing.
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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:47 PM
Post #58513 - In reply to #58044

I'm confused.

The horses head did the first bashing.

Then the trailer owners wanted to bash something.

Then the lady from NY said wait, I'll bash Exiss

Then a bunch of folks started bashing the lady from NY.

Then a bunch of new folks joined the forum, started bashing Exiss.

Reg comes in late, may get bashed himself.

I think I'll have another margarita.


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Terri

Posts: 2828

Joined: 2004-01-30
Location: Southern New Mexico

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 6:54 PM
Post #58515 - In reply to #58513

I'd never bash Reg(been to helpfull), but I may have to join you for a margarita.  All this "hate" stuff gives me a headache.
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MarkM

Posts: 23

Joined: 2005-08-04
Location: St.George, UT

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 7:03 PM
Post #58516 - In reply to #58044

PLEEEAASE Stop posting on this thread, make it stop!!!!!!!!!! I will need something much stronger than a margarita if it continues!!!!!

 

MarkM


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Reg

Posts: 2687

Joined: 2003-10-31

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 7:15 PM
Post #58519 - In reply to #58044

OK,

Pillow fight is ON !

I think the problem is potentially there in most aluminum trailers.
It is probably there in all lightweight roof trailers.
One of the reasons that I have what I have was a post WAY long ago in this forum (I think, but it might have been in a different forum/group) that said a horse had stuck it's head through a 'glas roof and got lots of shards in it's neck. MANY vet hours to pick them out, LOTS of blood, etc.

Anyway, I'm more interested in solutions than bashings and retributions.
Who's up for a "better" roof design ?

What do those honeycomb materials weigh & co$t, say in 1 inch thick sheet ?
Would that dissipate these sorts of impacts ?
or at least minimize injury and damage ?

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Terri

Posts: 2828

Joined: 2004-01-30
Location: Southern New Mexico

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 7:25 PM
Post #58520 - In reply to #58519

I don't think the roof of my steel trailer is all the thick either.  Everytime I get up there I walk on the ribs, if I step on the sheet metal it flexes and "pops" and it makes me nervous.
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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 8:15 PM
Post #58528 - In reply to #58044

You are right...I'm not a Exis owner BECAUSE of what several of my friends have been thru with theirs!!!  The bashing comes from Universal FAILING to recognize that there is a SERIOUS structural flaw in their trailers..one friend has NUMEROUS different problems with hers...everytime she uses the damn thing it has to go back for repairs..shes actually afraid to go down the road with it after the latest incident!  Perhaps TJ or Exiss would like to address HER in a open letter in this forum but I highly doubt that will happen.  She has Rodney and TJ on speed dial as it is.  Exiss states its the best aluminum trailer being built??  Surely they jest!!
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hdcapps

Posts: 28

Joined: 2007-03-30
Location: Mooers Forks, NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-04 8:23 PM
Post #58532 - In reply to #58519

Originally written by Reg on 2007-04-04 8:15 PM

Anyway, I'm more interested in solutions than bashings and retributions. Who's up for a "better" roof design ? What do those honeycomb materials weigh & co$t, say in 1 inch thick sheet ? Would that dissipate these sorts of impacts ? or at least minimize injury and damage ?

Hi Reg

I'm game - would you like to start a new thread for this purpose?  I think some good could really come of it.  I've learned quite a bit and would like to learn more.


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MARIE

Posts: 4

Joined: 2006-11-09

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 9:10 AM
Post #58558 - In reply to #58044

I don't want to really get involed with this but I personally think that you don't need to bring peoples names into this you will find out that the Warranty department at Universal Trailers really work hard to try to make everyone satisfied. But as we all know sometimes you can not make everyone happy.
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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 9:46 AM
Post #58559 - In reply to #58044

Who said anything about them not working hard???  They are...but at this point the woman is on her second(2) NEW trailer from them and now she just wants her money back and expenses so she can go buy another trailer.  The dealer she bought it from are no longer selling Exiss trailers....hmmmmmmm go figure
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trottypants


Joined: 2007-04-04
Location: CO

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 10:13 AM
Post #58562 - In reply to #58559

Who said anything about them not working hard???  They are...but at this point the woman is on her second(2) NEW trailer from them and now she just wants her money back and expenses so she can go buy another trailer.  The dealer she bought it from are no longer selling Exiss

FYI - get your facts straight, it wasn't even HER trailer. She was borrowing it, wrecked it, and is now blaming it on the manufacturer.


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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 10:34 AM
Post #58564 - In reply to #58044

You dope  lol   get your facts straight..I'am not talking about the OP..it's another Exiss customer I'm talking about and I know of several others with problems...jeez I hope YOU don't work for Exiss but then again I wouldn't be surprised.
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retento

Posts: 3634

Joined: 2004-08-03
Location: Rocky Mount N.C.

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 11:00 AM
Post #58565 - In reply to #58044

I came in for lunch and you guys and gals are still whining and bickering over this horse that poked it's head through the Exiss roof. I've seen the day when I could have poked my fist through the roof of one. It's an aluminum skin, had it been meant to be a horse restraint, I believe that Exiss would have used the same material as they use for their floors........Along with rubber mats. If you don't have money to buy your own trailer and have to borrow one to haul your horse, then you probably don't have the money to pay to have it fixed.........So why not try to blame the Mfg. for an inferior product. That's what's wrong with society today, people won't stand up and take the blame for their screw-up's and then make it right themselves. If you all have horses like I think you do, then shut down the computer and go out and work them, pick out their stalls, move some hay, clean your tack. If you don't, the next time they don't win in the show ring, you'll want to blame it on this thread, rather than on yourself for being lazy, sitting around, stirring someones pot!

I'm outa here!   Retento


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tacklam

Posts: 16

Joined: 2006-06-18
Location: NC

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Subject : RE: Exiss Trailer
Posted : 2007-04-05 7:35 PM
Post #58619 - In reply to #58044

For what it's worth, I had an '05 Exiss 407 EQ Sport that gave me absolutely no problems. My daugther's horse reared up in the trailer and hit it's head - no damage to the horse or trailer in any manner. Took a while to get the horse back into the trailer on the next trip, but that's another story. I ended up having a Platinum custom built for various reasons, however, I think that the Exiss was fine.
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Haflingers4Me

Posts: 38

Joined: 2006-04-04
Location: Western Washington

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Subject : RE: Exiss Trailer
Posted : 2007-04-06 11:37 PM
Post #58696 - In reply to #58565

Amen Retento!
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Haflingers4Me

Posts: 38

Joined: 2006-04-04
Location: Western Washington

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 12:02 AM
Post #58697 - In reply to #58422

Originally written by Msmissy on 2007-04-03 7:04 PM

It's not just the Sport model having problems..it's any trailer made by Universal...the dealer I just bought my Trailet from stopped selling them due to very high customer dissatisfaction..the plain and simple truth is the trailers SUCK..I have a friend who is meeting with a lawyer next week because of all the problems with her Exiss...wants her money back and rightfully so.  Word to the wise...get a competent mechanic to make sure that you have clearance between the wheels and the fenders so you don't have multiple blowouts and/or horrific accident..(trust me on this)...the trailers have significant structural flaws..or just do what Universal is probably telling the OP to do for her roof problem..get a giant roll of Reynolds Wrap(not the heavy duty kind) and re=wrap your roof..dont forget to tape the edges cause it is made to keep water out not horses in!!!  Not a troll here, just stating the facts painful as that might be for Rodney and TJ...run screaming frm Universal Trailers...y'all have a nice day now!!!

Word to the wise- Read your warranty before you sign and buy your trailer, truck, electronic equipment, appliances, etc. By signing on the dotted line, and/or making your purchase, you agree to the "terms and conditions set forth".  There are other avenues to take if you have a legitimate complaint (as stated by me before) ie: BBB or the AG.

I feel badly for the owners of the Universal brands because all their own trailers that "SUCK". Perhaps you could be the mouthpiece for every one and organize a class action lawsuit. Sarcasm intended here, after all I am the owner/operator and sponsor of said company. No snake in the grass here.

Have a good night y'all.

 


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Msmissy

Posts: 18

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Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 12:35 AM
Post #58698 - In reply to #58044

Other avenues ARE being persued...TRUST ME ON THIS ONE.  I think it's called the lemon law if I'm not mistaken...rivets too short, doors not shutting, ramps falling off, peak leaking, tires not heavy duty enough for trailer and too wide causing multiple blowouts..shall I go on???????  Not just one BRAND NEW trailer but TWO..YUP ON NUMBER TWO!!!!!  First one is being used as a "loaner" for other people to use while theirs is being fixed.


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ImaTeamRoper

Posts: 4

Joined: 2007-03-23
Location: MS

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 8:43 AM
Post #58707 - In reply to #58698

Originally written by Msmissy on 2007-04-07 12:35 AM

Other avenues ARE being persued...TRUST ME ON THIS ONE. I think it's called the lemon law if I'm not mistaken...rivets too short, doors not shutting, ramps falling off, peak leaking, tires not heavy duty enough for trailer and too wide causing multiple blowouts..shall I go on??????? Not just one BRAND NEW trailer but TWO..YUP ON NUMBER TWO!!!!! First one is being used as a "loaner" for other people to use while theirs is being fixed.



What's going with this thread??????

First it was hdcapps whining about the damage HER horse did to an Exiss trailer that she BORROWED. She's mad because neither the dealer or Exiss/UTC will repair...replace....redesign the trailer like she wants. Get over it!! You borrowed a trailer and it was damaged by your horse. You are responsible for repairing it. No one wants to take responsibility for anything any more. It's always someone else fault. Jeez!!

Now we have Msmissy joining the fray. Another basher without a dog in the fight. My grandmomma always told me...If you can't say something nice about someone keep your mouth shut. Pretty good advice from a wise old woman. You would be wise to heed it too Msmissy. Running off at the mouth about things that you are directly involved in can come back to haunt you in court. If your friends have a problem I hope they are getting it worked out with Exiss. I don't know about the others here, but I joined to ask the occasional question and learn from other people's experiences, not to listen to 2nd and 3rd hand whining.

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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 10:20 AM
Post #58712 - In reply to #58044

I DO have first hand knowledge of whats been happening as I was standing there when they loaded 4 horses on a 6 horse BRAND NEW trailerm never used yet and the trailer bent (bent or whatever) and they could not shut the doors..mind you this was in Jan. with horses clipped to go to Fla.  that was the FIRST trailer...and I've been there to see the rivets coming out of ramp etc...so yea I do have first hand knowledge of whats going on...dealer she bought it from is no longer involved as they are not selling Exiss anymore.  The poor woman just wants her money back.  She was posting on this foum but she was banned frm posting anymore.....hmmmmmm wonder why that is???????
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hosspuller

Posts: 2662

Joined: 2003-10-26
Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 11:21 AM
Post #58716 - In reply to #58712

Originally written by Msmissy on 2007-04-07 9:20 AM

I DO have first hand knowledge of whats been happening as I was standing there when they loaded 4 horses on a 6 horse BRAND NEW trailerm never used yet and the trailer bent (bent or whatever) and they could not shut the doors..mind you this was in Jan. with horses clipped to go to Fla.  that was the FIRST trailer...and I've been there to see the rivets coming out of ramp etc...so yea I do have first hand knowledge of whats going on...dealer she bought it from is no longer involved as they are not selling Exiss anymore.  The poor woman just wants her money back.  She was posting on this foum but she was banned frm posting anymore.....hmmmmmm wonder why that is???????

I Don't remember any posting about an Exiss trailer doors not being able to close after horses were loaded.    and the poster being banned.  This sounds like more stories or before my time.

Missy ... More details to jog my memory  please...

Maybe ... the screen name of the poster so we can search the forum. 

To quote you ... " hmmmmmm wonder why that is???????

 

You are gonna get this thread locked by your ranting without verifiable facts.

Bridget had pictures available for her story. We discussed her issue respectfully and without hysteria.  Let us do the same for your issues.


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marym

Posts: 48

Joined: 2005-12-31
Location: Wadena MN

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 11:28 AM
Post #58717 - In reply to #58044

Please WILL you people let other people have their SAY or Vent on here about their or other's Problems with Any brand of trailers.. I want to hear it.. Truth or NOT Truth I am looking to buy a NEW trailer and I DO WANT to know the TROUBLES SOME have had or have been told to have with the different brands OF TRAILERS. That's what makes me an Informed consumer.. SO IF IT BOTHERS YOU TO READ THE POST's PLEASE DON’T READ THEM! IT IS YOUR CHOICE AS IT IS MINE TO READ WHAT SOME HAVE TO SAY. MaryM
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ImaTeamRoper

Posts: 4

Joined: 2007-03-23
Location: MS

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 11:53 AM
Post #58719 - In reply to #58712

Originally written by Msmissy on 2007-04-07 10:20 AM

I DO have first hand knowledge of whats been happening as I was standing there when they loaded 4 horses on a 6 horse BRAND NEW trailerm never used yet and the trailer bent (bent or whatever) and they could not shut the doors..mind you this was in Jan. with horses clipped to go to Fla. that was the FIRST trailer...and I've been there to see the rivets coming out of ramp etc...so yea I do have first hand knowledge of whats going on...dealer she bought it from is no longer involved as they are not selling Exiss anymore. The poor woman just wants her money back. She was posting on this foum but she was banned frm posting anymore.....hmmmmmm wonder why that is???????


She was banned and now it's a conspiracy. I find it hard to believe anyone would be banned from expressing their opinion or stating the facts about a situation. If she has something to say she can register with a new name and say it. JMHO

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ImaTeamRoper

Posts: 4

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Location: MS

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 11:56 AM
Post #58720 - In reply to #58717

Originally written by marym on 2007-04-07 11:28 AM

Please WILL you people let other people have their SAY or Vent on here about their or other's Problems with Any brand of trailers.. I want to hear it.. Truth or NOT Truth I am looking to buy a NEW trailer and I DO WANT to know the TROUBLES SOME have had or have been told to have with the different brands OF TRAILERS. That's what makes me an Informed consumer.. SO IF IT BOTHERS YOU TO READ THE POST's PLEASE DON’T READ THEM! IT IS YOUR CHOICE AS IT IS MINE TO READ WHAT SOME HAVE TO SAY. MaryM



Why would you let untruths influence you? How does that make you an informed consumer?

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marym

Posts: 48

Joined: 2005-12-31
Location: Wadena MN

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 12:36 PM
Post #58722 - In reply to #58720

Why do some want to Argue right away about what I or others want to be influenced by on information on a trailer? It is our choice to sift through ALL the information given. Your post has nothing to do about information on a trailer except to make me feel I am not intelligent enough to make the right choices. MaryM
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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 12:37 PM
Post #58723 - In reply to #58044

They will be as informed as little Missy is, and that isn't. GET IT?
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hosspuller

Posts: 2662

Joined: 2003-10-26
Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 12:47 PM
Post #58724 - In reply to #58720

Originally written by ImaTeamRoper on 2007-04-07 10:56 AM

Originally written by marym on 2007-04-07 11:28 AM Please WILL you people let other people have their SAY or Vent on here about their or other's Problems with Any brand of trailers.. I want to hear it.. Truth or NOT Truth I am looking to buy a NEW trailer and I DO WANT to know the TROUBLES SOME have had or have been told to have with the different brands OF TRAILERS. That's what makes me an Informed consumer.. SO IF IT BOTHERS YOU TO READ THE POST's PLEASE DON’T READ THEM! IT IS YOUR CHOICE AS IT IS MINE TO READ WHAT SOME HAVE TO SAY. MaryM
Why would you let untruths influence you? How does that make you an informed consumer?

 

ITR .. It in truth makes her a ... MISinformed buyer ...  thanks to Missy....  Pun intended  ... lol


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farmbabe

Posts: 1723

Joined: 2003-11-03
Location: michigan

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 1:55 PM
Post #58725 - In reply to #58044

here is the problem...everyone will complain about something. I have owned my Exiss for going on 4 years, hauled many a mile with it and have NO complaints. Doors shut, windows open and close, its never bent anything, rivets intact....in short, its been wonderful. When you read about theses horror stories, which are generally related second or third hand, your not getting 1-the whole story and 2-reliable information. Your getting a opinion from someone who knows someone who heard from someone that their second-cousins-sisters-boyfriends dad had a serious problem with a trailer and the dealer wouldn't do anything. Could be the guy backed into a tree and wanted someone else to fix it under warranty, who knows.
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KCW

Posts: 252

Joined: 2003-11-23
Location: Hunting Valley, Ohio

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 2:14 PM
Post #58726 - In reply to #58513

Originally written by HWBar on 2007-04-04 7:47 PM

I'm confused.

The horses head did the first bashing.

Then the trailer owners wanted to bash something.

Then the lady from NY said wait, I'll bash Exiss

Then a bunch of folks started bashing the lady from NY.

Then a bunch of new folks joined the forum, started bashing Exiss.

Reg comes in late, may get bashed himself.

I think I'll have another margarita.

I'll drink to that and save the beer cans for the trailer repairs,
good one HWBar. Thought you drank Wild Turkey?

KCW


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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 2:48 PM
Post #58727 - In reply to #58044

Nope, just live a mile from the distillery. Margarita's for me.
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retento

Posts: 3634

Joined: 2004-08-03
Location: Rocky Mount N.C.

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 2:52 PM
Post #58728 - In reply to #58044

 You mean you can't make margarita's using Wild Turkey 101?!!!
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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:12 PM
Post #58733 - In reply to #58044

Yep, I've had them, but I prefer Patron. I'm having one of those right now.
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sable812

Posts: 168

Joined: 2004-02-18
Location: Stem NC

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:15 PM
Post #58734 - In reply to #58728

I think all we as consumers need to do is remember which trailers have the most complaints about them. That is easy to keep track of. Why should you buy that brand of trailer if you are a well informed consumer. Many of the posts on this site deal with the dealers not standing behind thier trailers. We should know those dealers too. We also sohould know the good ones like Dixie Mule. That dealer has done a lot of fixing other dealers trailers.
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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:16 PM
Post #58735 - In reply to #58044

retento- you got a good recipe? Come on man, you gotta share, you can't just leave us hangin out there! In south Tx. we use our tequila to gargle with, and I thought you only dipped an ice cube in 101.
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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:18 PM
Post #58736 - In reply to #58734

Originally written by sable812 on 2007-04-07 4:15 PM

I think all we as consumers need to do is remember which trailers have the most complaints about them. That is easy to keep track of. Why should you buy that brand of trailer if you are a well informed consumer. Many of the posts on this site deal with the dealers not standing behind thier trailers. We should know those dealers too. We also sohould know the good ones like Dixie Mule. That dealer has done a lot of fixing other dealers trailers.

I agree totally with that, That's why I think this is such a bogus complaint. Don would have spoke up and fixed it had it been legitimate.


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retento

Posts: 3634

Joined: 2004-08-03
Location: Rocky Mount N.C.

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:39 PM
Post #58738 - In reply to #58044

Ain't got no kind of recipe for those "exotic beverages". I just thought "101" was and is good in about everything. It's best in a clean glass with one of those ice cube you were speaking of.........Hey it's 5:36 pm here, time to dirty up a clean glass and sacrifice an ice cube!!!  See ya'll tomorrow!! Take a break!!
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hosspuller

Posts: 2662

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Location: North Carolina

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 4:44 PM
Post #58741 - In reply to #58734

Originally written by sable812 on 2007-04-07 3:15 PM

I think all we as consumers need to do is remember which trailers have the most complaints about them. That is easy to keep track of. Why should you buy that brand of trailer if you are a well informed consumer. Many of the posts on this site deal with the dealers not standing behind thier trailers. We should know those dealers too. We also sohould know the good ones like Dixie Mule. That dealer has done a lot of fixing other dealers trailers.

 

To paraphrase Don Smith of the aforementioned Dixie Horse & Mule dealership ...  He didn't chose to become the largest Exiss dealership, his customers did for him.  He sells more Exiss trailers than any of the other brands he sells.    So logically, since Don sells more Exiss trailers, he should get more complaints about them (assuming the defects are the same number per trailer sold)  ... which Don has confirmed

Therefore to tolerate an Exiss brand bash fest is to mislead people looking for information.  They will be mislead into spending more of their money for a product than justified.  This process inflates the cost of trailers nationwide.

 


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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 5:38 PM
Post #58752 - In reply to #58044

Not bashing..just stating facts...go to COTH forums and look up Jumphigh83 and the thread about Exiss trailers...she has posted on here using same sn and Betsy W.   No lie...she is on her second brand new Exiss and it is in the shop AGAIN while her customers once again are not able to go to horse shows because of it.  I wouldn't take a EXISS if it were being given away.
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HWBar

Posts: 1283

Joined: 2005-11-08
Location: Home of Wild Turkey Whiskey

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 5:41 PM
Post #58753 - In reply to #58044

SSShhhheeeessss. BBBBBaaaaacccckkkk.
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robdnorm

Posts: 498

Joined: 2005-01-28
Location: West TN

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 5:46 PM
Post #58754 - In reply to #58044

And how does the saying about beating a dead horse go?
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Msmissy

Posts: 18

Joined: 2007-04-03
Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 5:57 PM
Post #58756 - In reply to #58044

So why do all you bubbas keep responding to my posts???  Like one poster said "if you don't want to hear or read it., DON'T
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robdnorm

Posts: 498

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Location: West TN

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:04 PM
Post #58757 - In reply to #58044

Hey HWB, we just got upgraded to bubbas!  I have set back and read and filtered all the posts to decipher the truth from propaganda.  However, there comes a time when people are not content unless they have the last word.  It is clear that this thread will go on if people are determined to make their last stand.  Once you have made your point, (which I think everyone has) be done with it.  This board is here for constructive points and to voice valid concerns, questions, and other points of interest.  Clearly, this has been discussed in great detail.  Now, it is time to let it come to an end and move on to the next discussion.  After all, we are still trying to ascertain the identity of TX Vaquero.....


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Msmissy

Posts: 18

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Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:05 PM
Post #58758 - In reply to #58044

Betsy W

New User

Posts: 1

Joined: 2007-04-01
Location: NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-01 8:12 AM
Post #58221 - In reply to #58211
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Originally written by HWBar on 2007-04-01 6:35 AM

After reading back over this post this morning a few things have really stood out.

1. This person absolutely does not understand that the roof is for keeping out water, not horses.

2. I have been to Quarter Horse Congress, World Show, NFR, NRHA Futurities. I can't remember seeing a Sport Model at any of the above.

3. I have never seen a commercial horse hauler using a Hawk trailer, much less one with "50 years" Experience.

4 Half may have had to much to drink last night

OK ..Bearing in mind that this board is sponsored by Exiss it is goin got be hard to find someone to sympathize with the original poster BUT I do!

So roofs keep water out???NOT IN MY EXISS...mine ruined thousands of dollars worth of balnkets and brushes and show curtains when the roof leaked to the point of filling THREE brush boxes FULL of water !! THe whole mass was frozen to the carpet in the peak!! (OOPS factory "forgot" to seal the roof) It smelled like a dank cellar! Parked the thing after the end of hunt seaseon and when I went to pack for FLorida...woohoo...everything was ruined! THis was on my FIRST Exiss before they replaced it with another one because the doors wouldnt shut and the windows would not open when I put four horses on my six horse trailer. Oh I have been here before and was shut down as a "troll" Yeah I get troll like when I am paying forty sonething THOUSAND dollars for a trailer that does nothing but cost me money every time I hook it up! Latest is the TWO blow outs I had (cheap light duty tires made in CHINA) in the way to and from Florida..I was told I need "heavy duty special order tires" (YA THINK??? on a SIX horse???) The last blow out took out the brakes (not encased in ANYTHING just bungeed to the axel)not to mention the body damage..Luckily no horses were hurt in the frey.  Oh I could go on and on about MY Exiss nightmare but since I was bannished from here the last time I posted about my personal Exiss tragedy I will spare you the trouble of banishing me and just dissappear again since I spend most of my time talking on the phone to Universal trailers trying to fix the latest thing that has broken/fallen off/failed on my trailer. I dread going on the road with the thing! I bought it so I wouldnt have to worry about being on the road with horses.  So go on with the slicing and dicing of this dissatisfied customer but there are PLENTY of us and just banning us will NOT make the problem go away. Try hiring engineers and HORSEMEN to design and build the product. Now that is a novel concept. And NO I havent had too much to drink, clearly I havent had enough kool aid to buy the hand holding koombayah singing Exiss love fest presented by some here!


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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:08 PM
Post #58759 - In reply to #58044

Before it was her friends trailer, now it's hers.

Maybe time for the urine test?


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Msmissy

Posts: 18

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Location: Ocala, Fla

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:15 PM
Post #58760 - In reply to #58044

It is my friends trailer you idiot...where did I ever say it was mine?????
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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:25 PM
Post #58761 - In reply to #58044

The above post, would lead you to believe that it was you, refering to your Exiss.

That would be Mr. Idiot to you please.

Urine sample to the left please.


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robdnorm

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:31 PM
Post #58762 - In reply to #58044

No, I don't think you could say this is a hand holding session for Exiss.  I own a C&C.  I can't say that I would ever be interested in an Exiss.  However, you have had your chance to state your claim and present your point on here.  I wouldn't say that this board is sponsored by Exiss.  Granted, this board is here due to the sponsors that advertise on here, and yes, many of them probably sell an Exiss.  If I was the owner of this site, I would have banned you as well.  If you own a business and someone comes in and tries to raise such issues that it could possibly effect the income of your business, you would send them packing as well.  I would say that Dave has been very considerate not to shut this thread down.  You have had the opportunity to make your points.  Every member of the board that has read them has the right to take them into consideration.  However, when you continue to bring up all the problems you have had in multiple posts, that is what we call redundant.  You have made your points and I am sure that there will be those who read this that might be hesitant in buying an Exiss because of it.  However, there comes a time when threads of this nature can be detrimental to the website.  Do you really think the Exiss dealers on here are happy with this?  I dare say that they are not.  Over time, if these boards get to the point that particular brands are bashed the those dealers will not advertise.  Common sense says that without substantial income, a business will not succeed.  Even though it is free for us to use this site.  There is a cost associated with operating it.  There are those of us on the board that realize this concept and will step in from time to time.  Many have been on here for several years, and the hope is that this site is here for many to come.  Thus, considerations should be made at some point. 
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Tx. Vaquero


Joined: 2006-06-18
Location: Texas

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 6:35 PM
Post #58763 - In reply to #58044

I've never owned an Exiss and now have an Elite, but I am getting ready to sell it and I think I'll get an Exiss, just because of the way the Exiss guys have handled themselves throughout all of this. I admire it.
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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 7:06 PM
Post #58765 - In reply to #58044

I'm a 4 Star guy, But I've said it before I think if you buy an Exiss from the right folks, you can't do any better. I also commend Mr. Trailer I would have shut this thread down way before us drunks showed up. Maybe it's time to do it now.
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minebray

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 7:07 PM
Post #58766 - In reply to #58752

Originally written by Msmissy on 2007-04-07 6:38 PM

Not bashing..just stating facts...go to COTH forums and look up Jumphigh83 and the thread about Exiss trailers...she has posted on here using same sn and Betsy W.   No lie...she is on her second brand new Exiss and it is in the shop AGAIN while her customers once again are not able to go to horse shows because of it.  I wouldn't take a EXISS if it were being given away.

 

If the first one was so bad why did she get the second??  Even if, big big if, Exiss replaced the first one after all the supposed trouble why would she have kept the second one instead of trading it off??  This whole thing is just comes down to personall responsibity, some of us have it some don't


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Reg

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 7:21 PM
Post #58767 - In reply to #58044

Now that we've broken through to the topic of "having the last word"
A little levity.

She has the last word in any argument.
Anything that he says after that is the beginning of a NEW argument.
He just started that one.

{Gee, that IS a bit sexist - though below the general roar of this thread}

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Msmissy

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 8:11 PM
Post #58769 - In reply to #58044

Not a big if that Exiss gave her the second trailer..ITS A FACT and now the second one is one big headache as well.  Now she just wants her money and expenses back so she can go buy a different make of trailer.
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HWBar

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 8:16 PM
Post #58771 - In reply to #58044

Everybody knows someone just like this chick.

You know, the chick that knows someone who has a great horse.

She knows someone who has a fast truck.

She knows someone who has a trailer.

She probley knows someone that has a life.

Just not her.


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Betsy W

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Location: NY

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 8:27 PM
Post #58774 - In reply to #58771

OK, lets get one thing clear. It is MY trailer and it is a POS. Have the "wonderful people" at Exiss been anything but helpful and polite? No, they have been both. Did I BUY a second Exiss ?? NOT ON YOUR LIFE...I was GIVEN one after the MULTIPLE structural failures of the first trailer. Has this trailer performed to expectation (ie standard of the industry) NO...PLEASE call me ..please... and do please keep writing implicating stuff...it will fill a folder quite nicely.
Am I a "drunk" as some have intimated??? NO...stone cold sober and wondering WHEN my trailer will return from repair AGAIN..new tires this time since those that came with the trailer were too wide and RUBBING on the FRAME! This was after they went yet another set of tires AND wheels that would NOT turn after being mounted on the trialer.
So I invite a phone call. Please...from the president of the company preferably, or the owner. Rodney and TJ have been very helpful and polite. The company they work for needs an engineer and some horsemen to get together and build a trailer that works. So whomever said they wanted to go buy an exiss based on their "great service" GO AHEAD..you WILL be talking to them VERY frequently so you will be able to establish a warm and friendly PERSONAL relationship. I have the documentation to prove that I am not a kook a drunk or a poor slob who cant afford a trailer (as per previous posts) but a completely dissatisfied owner of a LEMON. There are laws to protect people from such fraud. Lucky for me.
Please write. I will be happy to fill y'all in on the continuing Exiss nightmare. Keep the comments coming.You too can be part of the legacy! More fuel for the fire.
Thanks.
Jumphigh83@aol.com
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crowleysridgegirl

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 8:37 PM
Post #58776 - In reply to #58761

HWBar,I'm with you.I thought she was talking about an Exiss that she owned that had the roof leak that ruined everything.It didn't start out as a quote on the post so I had the same interpretation.
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hosspuller

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 10:34 PM
Post #58782 - In reply to #58044

Ladies and Gentleman ... This thread has gone beyond learning and respectful discussion.  It is nothing I wish to participate in.  I hope you do too.

 

Dave:  Thanks for the bandwidth...


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Msmissy

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Subject : RE: Exiss Trailer
Posted : 2007-04-07 10:48 PM
Post #58784 - In reply to #58044


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Mr. Trailer


Joined: 2003-10-24
Location: Tuttle, OK

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Subject : RE: Exiss Trailer
Posted : 2007-04-08 8:04 AM
Post #58794 - In reply to #58782

Originally written by hosspuller on 2007-04-07 11:34 PM

Ladies and Gentleman ... This thread has gone beyond learning and respectful discussion.  It is nothing I wish to participate in.  I hope you do too.

 

Dave:  Thanks for the bandwidth...

Well said Hosspuller. I believe that it has run it's course as well...




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